25+ years Production control

Angela M. Duncan

*** * ******** ** #**

Van Horn, TX 79855

Cell: 254-***-****

Email: **********@*****.***

Statement of Qualifications

Experienced professional with a strong background in interoffice communication and aviation industry operations. Proficient in various aircraft reporting protocols, man-hour accounting, payroll activities, and propulsion engines for Falcon 9 rockets. Skilled in prop shop scheduling for trays, subs, weldments, and tube bending. Capable of reporting and preparing reports in work orders, engineering masters, and managing inventory. Able to work effectively under tight deadlines with a focus on clear reporting and efficient communication. Possesses extensive knowledge of aviation acronyms and terminology, quick to learn, and demonstrates strong comprehension skills.

Experience

Production Control Specialist II June 2022 to Present

Blue Origin Van Horn, Texas

Over 25 years of extensive experience with Microsoft Office Suite, including Word, Excel, Outlook, OneNote, Access, and PowerPoint across various operating systems such as Windows 98, ME, XP, 2000, Vista, Professional, and Windows 10.

Proficient in diverse communications, utilizing various media and venues to effectively inform, instruct, motivate, and persuade in different environments.

Familiar with Blue Origin software, Costpoint, Jules, Windchill, and Jira systems, with a thorough understanding of Costpoint operations, investigation, troubleshooting findings, and performing transfers and adjustments with vetted information.

Skilled in work order management, including BOM configuration, creation, analyzing existing work orders, and troubleshooting variances, and coordinating Outplant processing with procurement, engineering, shipping, receiving, and receiving inspection.

Able to compile and organize data from multiple systems into a meaningful output, as well as release, schedule, and sequence work order operations in a work center queue as per need dates.

Experienced in investigating and resolving traceability issues, navigating Blue Origin software and Windchill to look up basic part information, find drawings, models, and BOMs, and edit common attributes for WT parts.

Proficient in interacting with customers of various levels and forms with proactiveness and follow-through.

Build Specialist August 2021 to May 2022

Integration Specialist August 2020 to August 2021

Space Explorations Inc., LLC Starbase, Texas

Test Integration Specialist May 2016 to August 2020

Production Coordinator September 2013 to May 2016

Space Explorations Inc., LLC McGregor, Texas

Experienced in Microsoft Office Suite, including Word, Excel, Outlook, OneNote, Access, and PowerPoint, across various operating systems and SpaceX-specific software such as WARP Dashboard, Warehouse Execution within WMS, and Jira systems, with basic understanding of SQL Management Studio

Responsible for maintaining constant updates to confluence pages for Starship Prop Advanced Subassemblies, updating scheduling requirements daily utilizing data from Starship Targets for Starship and Booster

Manages Factory Scheduling boards for Tray Kitting, Prop Shop kitting, and work orders, identifying shortages and alerting proper channels to expedite parts procurement.

Spearheads Prop Shop Weekly Clear to Build meetings, addressing shortages with appropriate Material Planners and Buyers, and generating shortage reports.

Possesses fundamental knowledge of machine shop practices and extensive working-level knowledge of Merlin, Merlin Vacuum engines, and functional knowledge of Raptor engines.

Established as a production and test integration specialist for engine systems, handling incoming issues and generating weekly discussions with logistics and inventory.

Demonstrates adeptness in maintaining real-time and accurate information of engine status, initiating and maintaining communication between internal and external parties, and maintaining organization, time management, and decision-making skills.

Proficient in updating and maintaining daily and weekly reports of engine status during receiving, testing, and shipment processes.

Experienced in requesting parts for kitting, de-kitting, and removals within SpaceX specific software (WARP & WMS), troubleshooting and researching build and trace pedigrees within WMS and WARP Part Demand status reports and trace reports.

Proficient in working with BOMs, Engineering Masters, and Work orders, and led the implementation of new processes for engineering masters creations.

Actively involved in creating Jira shipping requests and coordinating removal barcodes and movement electronically of parts within WARP, WMS, and the issue ticket system.

Proficient in problem-solving and resolving blockers related to issuing, removal or de-kit of nominal and contingent parts, and lead the implementation of an internal tracking process for multimillion-dollar COPV (Composite Overwrapped Pressure Vessels) bottles used on Starship and Boosters.

Production Control Clerk August 2011 to July 2013

DynCorp International LLC Temple, Texas

Skilled in Microsoft Office Suite (Word, Excel, Outlook, Access, Power Point) and various operating systems including Windows 98, ME, XP, 2000, Vista, FED-LOG, and Formflow

Proficient in military DOS-based programs related to supply and work order activities, including SAMS-1, ULLS-A/E, AMDS, and ELAS systems

Oversaw and reviewed all work orders and personnel logs as a senior production control member, providing support and guidance under the Reset Program for OH-58, UH-60, and AH-64 rotary wing aircraft

Managed man-hour, work order, accounting, and payroll activities and reports for the Temple facility, preparing and submitting weekly reset reports to Reset BMO

Coordinated and managed the repair/inspection of components/parts at the Killeen Airport facility, maintaining tracking and production databases for all components/parts, and monthly aircraft status reports for mission capability

Managed and maintained weekly updates on aircraft, engine, man-hour, and component data through Web Desk, with 13 years of experience in managing, requisitioning, issuing, and handling supplies and parts for phase maintenance aircraft and interoffice disciplines

Production Control Clerk April 2009 to July 2011

Computer Sciences Corporation Temple, Texas

Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access, Power Point) and various operating systems including Windows 98, ME, XP, 2000, Vista, FED-LOG, and Formflow

Familiar with military DOS-based programs pertaining to supply and work order activities, such as SAMS-1, ULLS-A/E, AMDS, and ELAS systems

Managed and reviewed work orders and personnel logs as a senior member in the production control field

Supported and advised multiple team leads under the Reset Program for OH-58, UH-60, and AH-64 rotary wing aircraft, and oversaw initiation and closure of Reset, reset support, and depot repair level work orders

Prepared and submitted 1352 reporting monthly migrations from ULLS-A/E to UH-60 and AH-64 units

Managed man-hour, work order, accounting and payroll activities and reports for the Temple facility, prepared and submitted weekly reset reports to Reset BMO

Managed the coordination and shipment of component/parts requiring repairs/inspections to Killeen Airport facility, maintained tracking and production databases on all components/parts, and prepared monthly aircraft status reports

Managed and maintained weekly Web Desk updates on aircraft, engine, man-hours, and component data

Completed NACI security background check requirements for WebDesk access and obtained CAC card for WebDesk access

12 years of experience in managing, requisitioning, issuing, and handling of supplies and parts for phase maintenance aircraft and interoffice disciplines, including research in FEDLOG, GSE catalogs, and aircraft TM’s and IETM’s on multiple airframes

Production Control Clerk March 2001 to April 2009

Computer Operator I December1999 to March 2001

DynCorp International LLC Killeen/Temple, Texas

Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access, Power Point) and various operating systems, including Windows 98, ME, XP, 2000, Vista, FED-LOG, and Formflow

Established and managed the Production Control office at the Reset Satellite Facility in Ft. Riley, Kansas

Initiated, maintained, and reviewed all work orders and personnel logs as a senior member of production control at the Killeen (KAF) and Temple Airport Facility (TAF)

Supported senior managers by reorganizing, creating, and maintaining the Quality Control (QC) library and filing systems, along with word processing, creating and proofreading documents submitted to corporate headquarters

Managed man-hour, work order, accounting, and payroll activities and reports for the Killeen, Temple, and San Angelo facilities, and submitted weekly reset reports to Reset BMO

Prepared, coordinated, and managed all component/parts requiring repairs/inspections at Killeen Airport facility (KAF), as well as maintaining component databases and tracking production databases

Maintained monthly aircraft status reports, updated the military website, WEB DESK, and completed Security background check requirements for WebDesk access

Experienced in requisitioning, issuing, and handling supplies and parts for phase maintenance aircraft and interoffice disciplines, including research in FEDLOG, GSE catalogs, and aircraft TM’s and IETM’s on multiple airframes

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