Office Manager Customer Service

Tammy L Fulk

************@*****.*** • 540-***-****

LinkedIn • Rockingham, VA 22801

Summary

Dedicated, innovative individual with related education, practicum, and experience to contribute to long-range operational objectives in a Secretary role. Able to quickly learn and apply new skills, techniques, and technologies.

QUALIFICATIONS SUMMARY

Office Management

Proven success performing key administrative functions and executing a variety of secretarial tasks with efficiency and accuracy.

Excel at entering data into the system and providing support to ensure seamless office operations.

Customer Service

Progressive experience improving process efficiency and optimizing customer satisfaction.

Track record of building productive relationships and resolving complex issues to win customer loyalty.

Problem-Solving

Skilled at ensuring accurate diagnosis and swift resolution of all complex issues.

Demonstrated ability to identify goals and prioritise workflow to meet established deadlines.

EDUCATION

Licensed in Virginia

Blackthorn Nail Academy

Fishersville, VA

1982 Graduate

Spotswood High School

Penn Laird, VA

EXPERIENCE HIGHLIGHTS

Rockingham County Schools Transportation Office, Harrisonburg, VA

Transportation Secretary/Substitute Driver/Special Needs Assistant, Food Service, 2003 – Present

Deliver notary services to clients, dispatch buses, and oversee all computer-related functions. Secure substitute drivers for car and bus routes. Process and complete paperwork of newly hired drivers and assistants. Prepare monthly absence reports for all departments and payroll/time sheets for drivers.

Skillfully managed 200+ drivers of the school bus.

Skilfully complete monthly fuel reports for all County vehicles including Fire and rescue, local police departments, etc.

ADDITIONAL EXPERIENCE

Meadow View Farm, Rockingham, VA

Office Manager

Planned bird pickups and deliveries. Ordered supplies and ran errands. Assisted with loading and unloading.

Charles E. Lam Drywall Company, Penn Laird, VA

Secretary/Office Manager

Developed proposals, entered data into the database, and promptly responded to queries via phone.

QUALIFICATIONS SUMMARY

Office Management

●Proven success performing key administrative functions and executing a variety of secretarial tasks with efficiency and accuracy.

●Excel at entering data into the system and providing support to ensure seamless office operations.

Customer Service

●Progressive experience improving process efficiency and optimizing customer satisfaction.

●Track record of building productive relationships and resolving complex issues to win customer loyalty.

Problem-Solving

●Skilled at ensuring accurate diagnosis and swift resolution of all complex issues.

●Demonstrated ability to identify goals and prioritise workflow to meet established deadlines.

EDUCATION

Licensed in Virginia

Blackthorn Nail Academy

Fishersville, VA

1982 Graduate

Spotswood High School

Penn Laird, VA

EXPERIENCE HIGHLIGHTS

Rockingham County Schools Transportation Office, Harrisonburg, VA

Transportation Secretary/Substitute Driver/Special Needs Assistant, Food Service, 2003 – Present

Deliver notary services to clients, dispatch buses, and oversee all computer-related functions. Secure substitute drivers for car and bus routes. Process and complete paperwork of newly hired drivers and assistants. Prepare monthly absence reports for all departments and payroll/time sheets for drivers.

●Skillfully managed 200+ drivers of the school bus.

●Skilfully complete monthly fuel reports for all County vehicles including Fire and rescue, local police departments, etc.

ADDITIONAL EXPERIENCE

Meadow View Farm, Rockingham, VA

Office Manager

●Planned bird pickups and deliveries. Ordered supplies and ran errands. Assisted with loading and unloading.

Charles E. Lam Drywall Company, Penn Laird, VA

Secretary/Office Manager

●Developed proposals, entered data into the database, and promptly responded to queries via phone.

QUALIFICATIONS SUMMARY

Office Management

●Proven success performing key administrative functions and executing a variety of secretarial tasks with efficiency and accuracy.

●Excel at entering data into the system and providing support to ensure seamless office operations.

Customer Service

●Progressive experience improving process efficiency and optimizing customer satisfaction.

●Track record of building productive relationships and resolving complex issues to win customer loyalty.

Problem-Solving

●Skilled at ensuring accurate diagnosis and swift resolution of all complex issues.

●Demonstrated ability to identify goals and prioritise workflow to meet established deadlines.

EDUCATION

Licensed in Virginia

Blackthorn Nail Academy

Fishersville, VA

1982 Graduate

Spotswood High School

Penn Laird, VA

EXPERIENCE HIGHLIGHTS

Rockingham County Schools Transportation Office, Harrisonburg, VA

Transportation Secretary/Substitute Driver/Special Needs Assistant, Food Service, 2003 – Present

Deliver notary services to clients, dispatch buses, and oversee all computer-related functions. Secure substitute drivers for car and bus routes. Process and complete paperwork of newly hired drivers and assistants. Prepare monthly absence reports for all departments and payroll/time sheets for drivers.

●Skillfully managed 200+ drivers of the school bus.

●Skilfully complete monthly fuel reports for all County vehicles including Fire and rescue, local police departments, etc.

ADDITIONAL EXPERIENCE

Meadow View Farm, Rockingham, VA

Office Manager

●Planned bird pickups and deliveries. Ordered supplies and ran errands. Assisted with loading and unloading.

Charles E. Lam Drywall Company, Penn Laird, VA

Secretary/Office Manager

●Developed proposals, entered data into the database, and promptly responded to queries via phone.

QUALIFICATIONS SUMMARY

Office Management

●Proven success performing key administrative functions and executing a variety of secretarial tasks with efficiency and accuracy.

●Excel at entering data into the system and providing support to ensure seamless office operations.

Customer Service

●Progressive experience improving process efficiency and optimizing customer satisfaction.

●Track record of building productive relationships and resolving complex issues to win customer loyalty.

Problem-Solving

●Skilled at ensuring accurate diagnosis and swift resolution of all complex issues.

●Demonstrated ability to identify goals and prioritise workflow to meet established deadlines.

EDUCATION

Licensed in Virginia

Blackthorn Nail Academy

Fishersville, VA

1982 Graduate

Spotswood High School

Penn Laird, VA

EXPERIENCE HIGHLIGHTS

Rockingham County Schools Transportation Office, Harrisonburg, VA

Transportation Secretary/Substitute Driver/Special Needs Assistant, Food Service, 2003 – Present

Deliver notary services to clients, dispatch buses, and oversee all computer-related functions. Secure substitute drivers for car and bus routes. Process and complete paperwork of newly hired drivers and assistants. Prepare monthly absence reports for all departments and payroll/time sheets for drivers.

●Skillfully managed 200+ drivers of the school bus.

●Skilfully complete monthly fuel reports for all County vehicles including Fire and rescue, local police departments, etc.

ADDITIONAL EXPERIENCE

Meadow View Farm, Rockingham, VA

Office Manager

●Planned bird pickups and deliveries. Ordered supplies and ran errands. Assisted with loading and unloading.

Charles E. Lam Drywall Company, Penn Laird, VA

Secretary/Office Manager

●Developed proposals, entered data into the database, and promptly responded to queries via phone.

Contact this candidate