Customer Service Data Entry
Resume:
BABANIYI OLUWASEYI ADEBOWALE
Lagos, Nigeria.
************@*****.***
SUMMARY: To seek an excellent career in a progressive organization, helping to fulfil organizational goals and enhancing my career development.
WORKEXPERIENCE:
AAJ EXPRESS LOGISTICS
EXPRESS CENTER AGENT MAY 2024 – Till date
Responsibilities:
• Handles enquiries of walk-in customers and provide quality customer services to win happy customers
• Performs general clerical support such as data entry, reporting among others
• Introduce sales promotional programs to walk-in customers or through calls when needed
• Support ad-hoc projects or tasks assigned by superior Archiplanner Artelier Limited
Administrative Officer May 2022 – February 2024
Responsibilities:
• Handled company’s files and documents
• Organized physical files and digitized records to support ease of access
• Updated office policies as needed
• Prepared weekly and monthly reports
• Met clients to negotiate business proposals
• Delivered various construction designs and drawings to clients at various locations
• Handled enquiries of walk-in customers and providing quality customer services to win happy clients with high satisfaction and loyalty.
• Processed inbound customer calls, providing information on service upgrade Stanley Imagie Memorial Secondary School
Class Teacher (National Youth Service Corps) March 2021 – February 2022
• Prepared students for academic and social excellence
• Taught the Junior classes English studies
• Taught the senior classes English studies, Economics and Government
• Coordinated students and their activities to groom them into better citizens Amazing Flower Schools September2013– December2016 Class Teacher
• Prepared primary school pupils for academic and social excellence
• Maintainedand updated attendance records as well as school discipline
• Guided discussions and supervised work in class
EDUCATIONAL QUALIFICATIONS WITH DATE:
Mountain Top University 2016 – 2020
Bsc.(Hons)Business Administration
Second Class (Upper Division)
Maya Grammer School, Ikorodu, Lagos 2007 – 2013
Senior Secondary Leaving Certificate(SSCE)
Amazing Flower Schools, Bariga, Lagos 2001 – 2007
Primary School Leaving Certificate
COMPETENCE AND SKILLS:
• Proficiency in Microsoft office
• Good interpersonal skill
• Excellent communication skill
• Ability to work under pressure without supervision, meet deadline and accept responsibilities
• A good team player with strong analytical mind
• Good problem-solving skills
• Excellent communicator
• Good leadership skills.
• Project management
• Conflict resolution
• Effective and efficient organizational skill
LEADERSHIP:
Corpers’ Liaison Officer October 2021 – February 2022 National Youth Service Corps CDS unit, Itobe Chapter, Kogi State, Nigeria. Welfare Officer
Business Management Student Association, Mountain Top University June 2019–December2020 CERTIFICATES:
The Fundamentals of Digital Marketing December2018 Global Social Entrepreneurship July2019
Basic Computer Engineering Training November 2017
TRAININGS ATTENDED
Institute of Operation Research and Management Science of Nigeria July 22 – July 26 20219 This conference and workshop training was centered on the role of Operation Research in achieving sustainable development
Hobbies:
Reading, sport, meeting people and travelling.
Contact this candidate