Security Guard Law Enforcement

ANNYETTA REED

**** ***** ******** ***, *******, Illinois, 60637, US • 773-***-**** • *********@*****.*** Security Guard - May, 2021 to June, 2023

AGB Investigative Services Chicago Security Guards & Cyber Security Service - Chicago, IL Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties.

Contacted law enforcement in the event of unauthorized persons, documents, or materials. Used effective communication and interpersonal skills when interacting with all levels of personnel and the general public.

Patrolled the property and monitored surveillance equipment, including [Type] cameras, to keep the premises and personnel safe.

Patrolled the property and monitored surveillance equipment, including [Type] cameras, to keep the premises and personnel safe.

Security Guard - August, 2020 to January, 2021

Securitas Security Services USA - Chicago, IL

Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties.

Worked to resolve urgent issues, such as [Type] and [Type] incidents, both independently and collaboratively. Contacted law enforcement in the event of unauthorized persons, documents, or materials. Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.

Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises. Patrolled the property and monitored surveillance equipment, including [Type] cameras, to keep the premises and personnel safe.

Patrolled the property and monitored surveillance equipment, including [Type] cameras, to keep the premises and personnel safe.

Patrolled the property and monitored surveillance equipment, including [Type] cameras, to keep the premises and personnel safe.

Work History

Hotel Housekeeper - March, 2017 to May, 2020

Marriott Marquis Chicago - Chicago, IL

Managed the hotel's laundry workflow so that guest laundry requests could be fulfilled in under [Number] hours.

Restocked room supplies such as facial tissues to add a personal touch with each job. Moved beds, sofas, and [Type] furniture out of the way to clean baseboards and dust out hard-to-reach areas. Moved beds, sofas, and [Type] furniture out of the way to clean baseboards and dust out hard-to-reach areas. Gathered dirty laundry in [Number] rooms in order to schedule a pickup at the laundromat. Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Damages, maintenance issues, safety concerns, and potential hazards were all reported to management. Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me. Helped guests by providing detailed information and resolving complaints, resulting in a [Number]% increase in guest satisfaction.

Cleaned elevators, glass, and planters in public areas such as the lobby, pool, and public restrooms. High School - 1999

DuSable High School Campus - Chicago, IL

Vigilant and watchful

Territory Sales Experience

Security procedures knowledge

Customer needs assessment

Attention to detail

Investigations expert

Customer service

Patrolling

Investigative procedures

Customer satisfaction

Internal auditing

Advertising

Security personnel training

Accounts payable/receivable

Reliability

Computer literate

Sales

Behavioral intervention specialist

Security Guard Certificate

Education

Skills

I love working I love helping others achieve love seeing the smile on other face I’m ver reliable understanding get alone woyh others new ex new achievements we learn something new everyday… Keep meticulous records and logs.

Dedicated to learning, growing, and succeeding in [Industry]. ServSafe 20 hours certications in security

Supervised team of [Number] staff members.

Resolved product issue through consumer testing. my accomplishments are me growing and learning helping others I have my certification in security

Resolved product issue through consumer testing.

Professional Summary

Certifications

Accomplishments

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