Saiem Uddin
************@*****.*** 313-***-**** www.linkedin.com/in/saiem-uddin- Sterling Heights, MI
SUMMARY
Motivated IT intern with expertise in Information Systems Management, strong troubleshooting skills, and a passion for technology. Eager to apply academic knowledge in practical settings, provide system administration aid, and support end-users. Committed to continuous learning and prepared to contribute effectively to the team.
WORK EXPERIENCE
Ascension May 2024- Present
Field Services Engineer Warren,MI
Managed end-to-end PC refresh projects, including hardware deployment, data migration, and system configuration.
Installed, set up, and calibrated equipment at Ascension hospitals, ensuring proper functioning.
Maintained detailed records of deployment activities, including asset management and inventory control.
Conducted routine inspections and preventative maintenance on a variety of equipment, proactively addressing potential issues.
Traveled extensively to various Ascension hospitals, managing schedules and maintaining flexibility.
Corwell Health Jan 2024 – Apr 2024
Client Technology Technician Taylor, MI
Assisted 24,000 users in password migration to epic (EMR system).
Identified, diagnosed, and resolved technical hardware and software issues.
Installed, configured, tested, and maintained operating systems, application software, and system management tools.
Provided support to end-users in troubleshooting application issues.
Trained users on new technology products or services.
Metro Valet Parking Mar 2023 – Dec 2023
System Administrator Intern Detroit, MI
Responsible for data accuracy of customer information such as car make, license plate, color, etc.
Troubleshooted issues with CVPS systems.
Updated CSV files with company data.
Continuously improved system processes.
Worked with users to determine areas of technology in need of improved usability.
EDUCATION
Macomb Community College December 2025
Bachelor of Science in Business Administration Macomb, MI
Major: Information System Management GPA: 3.6
CERTIFICATIONS & SKILLS
Certifications: Introduction to Data Analytics & Fundamentals of IT Support
Skills: Microsoft Office (Excel, Word, PowerPoint) Windows Operating System, Help Desk Support, Hardware and Software Troubleshooting, SQL, Data Analysis, HTML, Problem Solving, Software Installation