Customer Service Data Entry
Resume:
Luz Nerida “Alex” Dempsey
******.*******@*****.***
Qualifications:
Strong Organizational Skills
Self-Starter
Excellent Customer Service Skills
Security
Worked Remotely
MS Word/Excel/Windows Applications
Supervisory Skills
Multi Tasked
Excellent on Follow Through
Teams/Zoom
Familiar with all Office Machines
Professional Experience:
Cashier/Stocker: Dollar Tree: 10/2022-6/2024
Greeted customers, assisted customers, stocked merchandize, cashiered, kept store presentable & clean.
Manager: Grocery Outlet 7/2023-9/2023
Responsibility for overseeing daily store operations, customer service, cashiering, food supplies, maintenance & administrative operations. Supervised staff.
Office Technician: State of California Dept of Cannabis Control – LEU Enforcement Unit 2019–2023
Input, track mileage & travel. Maintain timesheets, log confidential & administrative investigative files, purchase supplies. Proctor Psychological tests. Queries from Ca Law Enforcement Telecommunication Systems. (CLETS). Addition duties as listed below in different positions. Worked remotely.
Office Technician: State of California Department of Social Services 2018-2019
Enter attendance reports, evaluation reports, FMLA, benefits, new hire paperwork. Organize interview itinerary, meet applicants, proctored test, welcome packets. Maintains personnel files, logged daily statistical reports, appeals, UIR's, mileage, process checks, data entry, receptionist in addition to various duties. Worked remotely.
Office Assistant: State of California Highway Patrol CHP 2012-2018
Processed 415, 634, 444. Maintained timesheets. Updated, managed, & ran various monthly reports. Research & printed accident reports. Queries from Ca Law Enforcement Telecommunication Systems. (CLETS). Input, answered calls for impounded vehicles. Data entry, receptionist, assisted customers with accident reports, handled & recorded payments, entered dates for subpoenas, additional duties to support clerical & Officers.
Program Technician 1: State of California Dept. of Corrections & Rehabilitation-CDCR 2010-2012
Assisted Parole agents in various duties, filed appeals, entered RPS's, checked status of warrants, issued IDs for parolees data entry, receptionist in addition to various duties.
Administrative Assistant/Document Controller: Tracor Aviation 1999-2010
Provided admin support, transcription, entered. Maintained & purchased supplies. Checked orders for accuracy, maintained inventory control/records, work orders, & discarded outdated materials, data bases, data entry, receptionist, ensured planes were cleared & inspected for release.
Correctional Officer - Weld County Sheriff’s Department 1998-1999
Supervised inmates. Maintained safety & security of the facility & staff. Wrote daily incident reports. Facilitated shakedowns.
Education: Associate of Arts Degree, Human Services, Associate of Science, Psychology
Military: Honorable Discharge, United States Army, Fort. McClellan, Alabama
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