Alicia Graves
Customer Service Rep
Colonial Heights, VA 23834
******.*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
MAXIMUS FEDERAL SERVICE - Chester, VA
January 2020 to November 2022
l assisted customers with receiving and interpreting insurance. helped with authorizations and personal
information security.
Payroll Clerk
CANTU SERVICES - Fort Lee, VA
March 2021 to June 2021
Fixed employee hours, hiring and training incoming applicants, data entry, customer complaints and
concerns
Education
Undergraduate in Forensic pyschology
Virginia State University - Petersburg, VA
August 2020 to Present
High school diploma or GED
Thomas Dale High School - Chester, VA
September 2016 to June 2020
Skills
* Data Entry
+ Front Desk
* Phone Etiquette
* Clerical Experience
* Typing
+ Human Resources
* Payroll
* Order Entry