Program Manager Management

WHINDE.DAWSON@.COM https://www.linkedin.com/in/whindedawson/ 408-***-****

WHINDE DAWSON

Summary:

Dynamic and experienced Program Manager with a decade-long successful program management track record and a deep understanding of technical constraints and business needs. Proven ability to deliver complex projects within established timelines and budgets. Exceptional soft skills in leadership, communication, and team collaboration, coupled with a passion for mentorship and guiding teams to success. Seeking an opportunity to leverage my expertise in technical project management and program management to drive innovation and success.

Professional Experience:

Perkins & Squire — Technical Program Manager Advisor

02/2023 - Present

●Advisor and Mentorship: Provides guidance and insights to program teams to successfully coordinate cross-functional initiatives, project tasks, operations, and strategic decision-making.

●Strategic Planning: Develops master plans and schedules, implementing practical solutions for strategic cross-functional planning, program development, dependency identification, and resourcing.

●Program Coordination: Coordinates and monitors programs for seamless execution, aligning on essential issues using a comprehensive toolkit, including structure, logic, and data.

●Budget and Timeline Management: Ensures on-time project delivery within budget while enhancing product delivery, execution, and processes.

Graphiant — Technical Program Manager

01/2022 - 02/2023

●Strategic Liaison: A liaison between product management, technical, and leadership, executing CTO’s top priorities by implementing technology-wide initiatives and programs, risk mitigation, and budgets in a WAN, SaaS hybrid cloud, network edge startup environment.

●Cross-functional leadership: Manage cross-functional global teams, reporting, and calendaring.

●Product Launch Success: Strategize, implement, and maintain program initiatives to deliver an on-time product launch to Enterprise organizations.

●External Vendor Management: Lead UX/UI Design engagements with external vendors and manage GTM Customer Channel Management, Engagement, and Success.

●Vendor Management: Led engagements with external vendors for GTM success.

Meta Facebook, Instagram & WhatsApp — Program Manager

01/2021 - 01/2022

●Cross-Functional Collaboration: Collaborate cross-functionally with various teams to launch products and partnerships successfully, including product, engineering, business development, partnerships, policy, legal, marketing, and PR for incentive programs.

●Developer Relations: Establish and nurture direct relationships with developers on the Messenger platform, ensuring seamless onboarding and contract work.

●Process Improvement: Implement process improvements for Messenger & IG Partnerships, driving efficiency and optimizing workflows using Excel.

Balbix — Program Manager

05/2019 - 05/2020

●Cross-functional leadership: Led special projects, both internal and external, within an AI/ML SaaS business model cybersecurity startup.

●Creative Output Enhancement: Effectively oversee cross-functional teams, enhancing creative output from content strategists, designers, and engineers.

●Marketing Impact: Play a vital role in UX/UI designs, marketing campaigns, events, paid media, communications, and operations, effectively enhancing campaign performance.

●Resource Management: Manage capacity planning and oversee the shipping and tracking of hardware to customers, ensuring on-time delivery and exceptional GTM customer satisfaction.

●Alliance Liaison: As the focal point for research management, providing valuable guidance and support to engineers and addressing educational or technical gaps as needed.

●Vendor Relationships: Cultivate and maintain vendor relationships while effectively managing the budget.

PayPal — Technical Program Manager

05/2017 - 05/2019

●Security Project Leadership: Led significant CorpSec & InfoSec projects.

●Project Delivery: Ensured delivery of projects through strategic scheduling and communications.

●Reporting Excellence: Established best practices for detailed reporting.

HPE — Technical Program Manager

05/2015 - 11/2017

●Portfolio Leadership: Provided leadership and oversight of complex projects.

●Cost Savings Initiative: Successfully ran obsolescence and migration programs.

Visa — Program Manager

04/2014 - 04/2015

●Business Requirements: Executed the elicitation and analysis of Marketing’s business needs.

●Vendor and Team Management: Managed vendor relationships and cross-functional teams.

PayPal — Program Manager

08/2011 - 08/2014

●Project Planning and Execution: Led diverse marketing channel campaigns.

●Inter-team coordination: Managed cross-team dependencies to streamline workflows.

●Stakeholder Engagement: Fostered collaboration with cross-functional teams.

●Strategic Channel Development: Work closely with Product Managers to craft and execute channel strategies for seasonal campaigns, contributing to the overall success of marketing initiatives.

Skills & Software:

●Tools: Adobe Suite, Airtable, Asana, Confluence, Google Suite, JIRA, Monday.com, Microsoft 365 Suite, Salesforce, Slack, Smartsheets, Teams, Trello, Zendesk, ZOOM.

●Technologies: HTML, Tableau, SQL, Agile, SDLC, Waterfall.

●Management: Documentation, Budget management, Stakeholder & Vendor Management.

Education:

Bachelor of Science: Computer Science - De Paul University, Chicago, Illinois

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