Customer Service Representative
Resume:
TATYANNA HERBERT
Baton Rouge, LA 70806
As an employee I’ve always had great ethics and customer service skills. I’m great at problem solving and also getting to the bottom of things. Im a technology genius. I’m great at math. I love a though challenge. I can type up to 80-85 words per minute. Any employer having me as their employee has them a great thing. I work hard, I’m an awesome team player, I work hard and most importantly I’m Always on time. Education
Livingston Parish Adult Education
G..E.D Test score above average, overall score : 2803 Battery score : 561
Experience
From : 2019 - 2022
Teleperformance ( work from home )
Customer service representative/ sales
My responsibilities working as a customer service representative was to answer Incoming calls from landlines and vehicles, assisting members with purchasing safety and data plans for their vehicles in the department of BBWC for General Motors. In the department of CCT I received incoming blue button and landline calls helping members troubleshoot problems with their Bluetooth and Wi-Fi built inside of their vehicles, also help member troubleshoot technical difficulties with their mobile app; also helping member get registered with their mobile app. I also submitted reports for further troubleshooting for offline employees at General Motors.
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