Massage Therapy Customer Service

SEH, SARAH

*** ****** ** • Virginia Beach, VA ***62 • 757-***-**** • **************@*****.***

EDUCATION

Centura College Massage Therapy Diploma 05/05/2024 720 Hour Program

AREAS OF MASSAGE THERAPY EXPERTISE

• S.O.A.P Note Documentation • Swedish Massage

• Strong Interpersonal Skills

• Thorough Heath Intake

• Aromatherapy

• Paraffin

• Cryotherapy

• Prenatal Massage

PROFESSIONAL

EXPERIENCE

• Chair Massage

• Deep Tissue

• Hydrotherapy

• Thermotherapy

• Hot Stone Massage

• Stretching / ROM

Centura College • Chesapeake, Virginia • 09/25/2023 – 05/05/2024 Massage Therapy Clinical Simulation

• Communicate with clients and obtain thorough health intake.

• Assess client’s needs and develop customized treatment plan.

• Keep documentation of massage treatment sessions.

• Provide a safe, hygienic, relaxing environment.

• Effectively demonstrate a variety of massage techniques and bodywork for clients. WORK EXPERIENCE Bauer Compressors • 09/2021 - Present Receiving Clerk

• Receive and distribute parts as they arrive

• Monitor, track and following up on orders

• Work in a team environment to ensure accuracy of orders placed, received and delivered

• Work with purchasing department to resolve order issues

• Provide professional and positive internal customer service Kroger Market Place • 11/2016 – 12/2021

Dairy Lead, Associate, Cashier

• Assisted in supervision and management of Dairy Department and staff

• Assist in training and mentoring new staff

• Inventoried, ordered, priced and stocked department stock/supplies

• Processed cash and credit transactions consistently maintaining a balanced cash drawer

• Resolved customer concerns and provided exceptional customer service. C

US Navy • 06/2008 – 06/2016

Hospital Corpsman – Front Line Supervisor

• Contributed to commands overall success in achieving graduating recruit operational dental readiness at 97%

• Selected as the go to person for newly reported personnel

• Expertly scheduled 1,560 permanent party personnel for periodontal procedures which greatly enhanced the high productivity of the Periodontics Department

• Supervised 3 civilian personnel in the delivery of care to 7,000 individuals from 73 different commands

• Served as Sexual Victims Advocate

PROFESSIONAL AFFILIATIONS

• Student Member AMBP

• Student Member AMTA

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