Marleni Avila
Dallas, TX 214-***-**** ************@*****.***
Bilingual Medical Assistant with a strong background in customer relations and client care. Organized and dedicated to assist clinic with meeting all goals with a friendly and team player approach.
Core Competencies:
Bilingual in English and Spanish
Patient screening, health history, and vital signs
Collection of lab tests
Specimen transport and processing
Routine phlebotomy procedures
Venipuncture, arterial, and capillary collection
Cholesterol, hemoglobin, hematocrit
Immunizations
Perform ECGs and EKGs
Maintain client comfort.
Administer medications.
Medical terminology
Patient scheduling and rooming
Prepare patient for exams, procedure/treatments.
Thermotherapy
Response to emergencies
Medical supplies management
Medical record preparation and data entry
Insurance verification and claims
Medical equipment maintenance
EDUCATION AND CERTIFICATIONS
Concorde Career College Dallas, TX 02/2024 – present
Medical Assistant Diploma
Brookhaven College City, TX MO/YR – MO/YR
Associate in Science
National Association of Healthcare Professionals Pending Examination
Nationally Registered Certified Medical Assistant (NRCMA)
American Health Associate Active
CPR/BLS Certified
EMPLOYMENT HISTORY
Mega Wireless Dallas, TX
Store Manager MO/YR – Present
Foster relationships with customers to expand customer base and retain business.
Answer support calls and emails from corporate customers needing assistance with mobility products.
Work closely with direct sales representatives to find the best solutions for customers.
Review customer account information to determine current issues and potential solution.
Document conversations with customers to track requests, problems, and solutions.