Customer Service Data Entry
Resume:
Rhonda Allen
Dubach, LA *****
Email: ************@*****.***
OBJECTIVE:
To obtain a position with an organization that will enable me to utilize my training and abilities, that would provide me the opportunity for advancement and personal growth.
WORK HISTORY:
December 19, 2023 - January 19, 2024 : Brightspeed Communications
Customer Service Representative, spreadsheet and data processing,
March 2022-October 2022: Green Clinic / Data Processing
2015-2023: Self Employed / Allen Service Company
Residential & Commercial Cleaning
Currently have contract with Children's Coalition for Northeast
Louisiana. Supervise the cleaning of five daycares. Also Ruston
Chamber of Commerce building.
2009-2015: CenturyLink Monroe, LA
Account Specialist, Vendor invoice spreadsheet review and payment
2002-2008: Chase Mortgage Loan Monroe, LA.
Mailroom / Data Entry / Team Lead Scanning Dept.
2001-2002: Christian Care Service …… Alexandria, LA.
Bookkeeper /Payroll
2001: US Agencies Monroe, LA.
Auto Insurance Salesperson, responsible for quotes,
Customer service, bookkeeping.
1985 – 2001: State Farm Insurance Company ……Monroe, LA.
Served in many different capacities: Microfilming Clerk, Data Entry Clerk,
Mail and File Clerk, Junior and Senior Claim Representative.
Responsibilities included retrieving and changing stored data, filing and sorting,
Public relations, customer satisfaction, Disaster Customer Call Center, Customer Service
Hot-Line, accounting, staff trainer for agent interns and employee orientation.
EDUCATION:
Claim Processor School – 1999
Basic Claims Course – 1998
Growth Enhancement Program – 1997
Insurance Courses – Investigation 1 and Investigation 11
Graduated from West Monroe High School – 1983
LICENSES & CERTIFICATES:
Claims Adjuster
CPR
Disaster Relief – Motor Home Catastrophe Team
Property & Casualty
AWARDS RECEIVED:
Perfect Attendance Award – (1985-1997), (1999-2000)
Who’s Who for State Farm Activities – (1999)
Employee of the Year – (1998)
Swamper Tamer Award – Customer Service (1996-1997)
INTERESTS & ACTIVITIES:
United Way
Church & Sunday School
Boy’s Club
Dixie Youth
REFERENCES
Steve Ruggs
Owner Ruggs Construction Company
Cell: 318-***-****
Home: 318-***-****
Rhonda McMorris
Friend / former co-worker
Danny Mcllveene
Pastor Community Baptist Church
Home: 318-***-****
Cell: 318-***-****
Contact this candidate