Customer Service Store Associate

Julie Matthews

Plano, TX

****************@*****.*** 430-***-****

Extensive customer service experience offering a career history of building positive relationships and maximizing client satisfaction.

SKILLS

Customer Service Time Management Persuasion Empathy Dependable

EXPERIENCE:

Kroger January 2020 – Present

Courtesy Clerk

Excellent listening skills improve focus on attaining results with informing shoppers about promotions and specials.

Displays willingness to assist patrons with finding merchandise in departments and taking them to the proper local in the correct area of the store.

Willingly help and assist patrons with special needs, such as, disabled and elderly.

Willingness to connect with workers in other departments when a patron needs their help.

Able to maintain a pleasant demeanor in the hurried or chaotic moments of the day.

Market Street January 2018 – January 2020

Store Associate

Cooperatively, wore proper safety vests when collecting carts in the parking area.

Willing to contact managers in order to assist a patron when appropriate.

Helped customers find alternative items when their choice was unavailable.

Sprouts January 2017– January 2018

Bagger/Customer Assistance

Repeatedly shows respect for others skills and talents.

Dependable, flexible and willing to fill in for someone who has to call out.

Respects employees and patrons of any nationality.

Willing to work during holidays to enable others time off with their families.

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