Customer Service Representative
Resume:
VG
CONTACT
**************@*****.***
**** ******* *** *******, ** 92336
PROFESSIONAL SUMMARY
Detail-Oriented and skilled administrative professional keeps reception areas clean, neat and presentable to give positive impression to all guests. Effortlessly coordinate documents, digital files and correspondence to support high-volume operations. Offering excellent clerical, time management, and multitasking abilities developed over 2 years of related experience.
VANESSA GARCIA
WORK EXPERIENCE
ORDER PROCESSOR
FUTURE GRAPHIX, RIALTO, CA • APR 2023 – CURRENT
Communication with leads and supervisors to manage fulfillment issues
Prepared customer order forms by obtaining customers name, and billing information
Quickly responded to and resolved customer complained regarding service and item issues
Verified accuracy of customers information and order details to prevent errors and delays
Handled telephone calls and customer emails to resolve on0technical order problems
CUSTOMER SERVICE REPRESENTATIVE
MONEY MART FINANCIAL SERVICE, FONTANA, CA •
JUL 2022 – MAR 2023
Answered inbound calls to greet and assist customers with carious needs and questions
Researched assistance requested and offered accurate information to resolve issues and respond to inquiries
Resolved customer inquiries, complaints, and issues providing insightful solutions
Communicated with clients over phone, email, and chat platform
EDUCATION
ASSOCIATE OF SCIENCE- PSYCOLOGY Dec 2024
San Bernardino Valley College, San Bernardino, CA
HIGH SCHOOL DIPOLMA May 2022
Jurupa Hills High School, Fontana, CA
SKILLS
Computer Skills
Task prioritization
Quick and effective typing
Customer service
Client communication
Organization
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