Customer Service Distribution Center

Highly organized and detail-oriented manager with years of experience in customer service. Demonstrated success in leading teams to achieve organizational objectives, developing and implementing innovative strategies to improve efficiency. DISTRIBUTION CENTER / SUPERVISOR — Arizona Facts of Life Phoenix, AZ, November 2021 - December 2023

MANAGER — Carioca Company (Shell)

Phoenix, US, November 2014 - November 2021

CASHIER, COOK, DISHWASHER — Wendy's

Chandler, US, August 2014 - November 2014

SOLANAH MITCHELL

Phone 602- 422-1958

Email **********@*****.***

Address Phoenix, AZ 85017

• Coordinating • Directing Team Members

• Leadership • Customer service

• Operational Efficiency • Eager Learner

• Familiar with Microsoft Suite

• Generating financial statements and facilitating account closing procedures each month,

• Assigned tasks based on individual strengths and weaknesses in order to maximize efficiency.

• Utilized problem solving skills to troubleshoot operational issues in real time.

• Adapted quickly when faced with changing conditions or unexpected events in the workplace.

• Coordinated with other departments on product availability, order fulfillment, and customer service inquiries.

• Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities. Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.

•

• Overseeing various aspects of daily operations, managing inventory, coordinating staff schedules

• negotiating with suppliers or customers to improve supply chain efficiency or sustainability.

• Mentored and trained new employees on company policies and procedures. Assisting customers with orders providing exceptional customer service while interacting with customers in a friendly manner

•

• handling payments and on POS system accurately completing orders for drive through and front desk, PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

HIGH SCHOOL DIPLOMA

— Vechij Himdag Mashchamakud

Sacaton, AZ, Jan 2012

Yolanda Robinson — F.A.C.T.S Of Life

C.E.O. Mentor

Phone Number480-***-****

Email *********@*************.***

Zeghdi Bustos — AZ F.A.C.T.S. Of Life

Executive Assistant Previous Co-Worker

Phone Number602-***-****

Email *******@*************.***

• Maintaining sanitary work area and lobby

• stocking service areas with supplies such as straws, food, and tableware.

• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

• Forklift Certified

• •

EDUCATION

CERTIFICATIONS

REFERENCES

Contact this candidate