Customer Service Call Center
Resume:
An energetic and adaptive individual looking to showcase excellent communication and customer service skills in a Customer Service position. Experienced in call center environment, call center management, 30 years of customer service experience acquired in a wide range of industries.
March 2021-August 2024
Ministry Leader
Celebrate Recovery/ Independence, KY
Learned and Created guidelines to develop ministry from scratch.
Developed and trained T.E.A.M.
Created weekly lessons, worship, and small group plans. Promoted Ministry along with any and all administration duties. Subject Matter Expert/ Warren, MI (Remote)
Aug 2020- December 2021
Teleperformance, USA/ GM
Executive Chef
April 2022-November 2022
Piccolo Wine Room/ Glendale, OH
Created Menu and weekly Specials.
Maintained Inventory and Food Costs.
Oversaw, Hiring, training, and scheduling new employees. Started in CCT/Connections Center as Inbound Agent. Became SME, was then Drafted to CAC
Trained agents in ABAY
Monitored Agents during live calls, facilitated final results Executed a caseload of up to 30 cases
References
Danny Goldberg
*****.**********@*****.***
547 Rosebud Circle
Walton, KY 41094
Skills
Contact
GED
AAS Culinary Arts
Clark High School
Le Cordon Bleu
1994
2009-2011
Education
Customer Service
Management
Inventory Management
Marketing
Product promotion
Microsoft Office
Sales/Purchasing
Learn and Adapts to New
Environments Quickly
Call Center
Customer Service Agent
Contact this candidate