VELICHA DANGERFIELD
Fort Worth, TX *****
**********@*****.***
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker Ready to help team achieve company goals. Work Experience
Supervisor
Jones Janitorial-Fort Worth, TX
August 2021 to June 2024
• Setting goals for performance and deadlines in ways that comply with company's plans and vision.
• Organize workflow.
• Ensure that employees understand their duties or delegated tasks.
• Conduct staff performance reviews.
• Monitoring employees productivity and providing constructive feedback and coaching. PATIENT ACCESS SPECIALIST /Cook Children’s Medical Center/ Medical Receptionist/ Radiology Registrar/ Laboratory Registration Neurology Clinic – Cook Childrens Dodson Specialty Clinic-Fort Worth, TX October 2009 to August 2022
• Initiate the check in process in a timely manner
• Knowledge of consumer driven health plans and HSAs, which includes performing insurance benefit verification and provide the customer with an understanding of benefits
• Register and verify patient's demographics
• Received patient co-pay amounts
• Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Contacted insurance companies for patient medical billing operations.
• Providing excellent customer service by promptly answering patient inquiries.
• Assisted with medical coding and billing tasks.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Prepared and processed patient referrals and transfer requests. Education
Diploma
Carter Riverside High School - Fort Worth, TX, US
May 1990
Skills
• Proficient in Microsoft Office
• Strong Organizational Skills
• Laboratory Registration
• Excellent Customer Service
• Radiology Registrar
• Caregiver
• Excellent communication, interpersonal, and teamwork skills
• Teachers Aid
• Dispatch
• Data Entry
• Medical Receptionist
• Rehabilitation Assistant lll
• Patient Access Specialist
• Medical records
• Sales
• Insurance Verification
• Patient Care
• Medical terminology
• EMR systems
• HIPAA
• Medical billing
• Time management
• Front desk
• Collection / Billing
Certifications and Licenses
CNA
Notary Signing Agent
April 2023 to Present
CPR Certification
March 2023 to March 2025
Certified Property Manager
Certified Apartment Manager
Medical Billing Certification