Sales Associate Customer Service
Resume:
Justin Bandy
Jonesboro, LA *****
*.*******@*****.***
Hard-working professional with experience in consultative sales, customer loyalty and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your company achieve its goals.
Work Experience
Unemployed
Health reasons-Jonesboro, LA
September 2022 to Present
I know there are huge gaps in my work history...I have chronic regional pain syndrome, as well as a 15 year old neck injury. I am a father, a husband...my family has monetary needs. I can provide plenty of references for my character, I am ready to go back to work! I am loyal and hard working, you will not regret giving me a chance.
Insurance Specialist
Family Heritage Life-Ruston, LA
March 2018 to September 2022
· Created or maintained database of customer accounts.
· Called on policyholders to deliver and explain policy, to analyze insurance program and suggest additions and changes and to change beneficiaries.
· Selected company by type of coverage requested by client to underwrite policy.
· Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
· Obtained and provided information when claims were made on policy.
· Calculated premiums and established payment method.
· Performed administrative tasks, such as maintaining records and handling policy renewals. Driver/Sales Associate
ProCar Products LLC-Jonesboro, LA
June 2022 to August 2022
· Introduced promotions and sale opportunities, enticing customers.
· Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities.
· Engaged with guests to understand and anticipate customer service needs.
· Developed strong relationships with clients to grow business networks.
· Used knowledge of company products and services to recommend solutions to customers. Driver
D+J Davis Trucking-Jonesboro, LA
January 2022 to June 2022
· Maintained clean driving record and obeyed traffic laws and regulations.
· Maintained logs of vehicle mileage and fuel purchases.
· Performed routine maintenance on vehicles to promote longevity and prevent breakdowns.
· Operated radios and cellular devices to communicate with other drivers.
· Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.
· Drove vehicles across various types of terrain and roadways.
· Conducted vehicle inspections before and after trips. Store Manager
PetSense LLC-Ruston, LA
October 2020 to May 2021
· Interviewed and hired prospective employees according to team needs.
· Evaluated customer feedback and complaints to locate weaknesses and improve service.
· Created and distributed training materials and programs to staff members.
· Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.
· Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
· Solved problems and resolved conflicts for team members and customers.
· Implemented loss prevention strategies, alleviating shrink.
· Tracked store inventory and ordered new products to prevent shortages.
· Arranged store cleanings and renovations during periods of low customer traffic.
· Addressed employee issues, performed corrective actions and terminated employment when necessary.
· Stocked and organized products in storage spaces and retail shelves.
· Prepared staff work schedules and assigned specific duties. Driver
JKM Trucking-Winnfield, LA
January 2018 to June 2020
· Maintained clean driving record and obeyed traffic laws and regulations.
· Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.
· Maintained logs of vehicle mileage and gas purchases.
· Performed routine maintenance on vehicles to promote longevity and prevent breakdowns.
· Transported forestry products to designated plants. Driver Supervisor
Gardner Trucking-Chino, CA
November 2014 to January 2018
· Drove vehicles and operated machines and equipment to complete work assignments and to assist workers.
· Enforced safety rules and regulations.
· Resolved worker problems and collaborated with employees to assist in problem resolution.
· Explained and demonstrated work tasks to new workers and assigned training tasks to experienced workers.
· Oversaw the drop yard at a local paper mill.
· Assigned routes and dispatched to drivers.
Shop Hand Mechanic
RD Brown Trucking-Quitman, LA
May 2012 to November 2014
· Maintained cleanliness of work area.
· Aligned wheels and steering mechanisms using alignment equipment and wheel-balancing machines.
· Tore down, repair and rebuilt faulty assemblies, such as power systems, steering systems and linkages.
· Followed checklists to complete inspections of brake and fuel systems.
· Ensured proper and efficient functioning.
Store Manager
Movie Gallery-Minden, LA
March 2010 to May 2012
· Addressed employee issues, performed corrective actions and terminated employment when necessary.
· Tracked store inventory and ordered new products to prevent shortages.
· Evaluated customer feedback and complaints to locate weaknesses and improve service.
· Solved problems and resolved conflicts for team members and customers.
· Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
· Researched industry and competitor trends to develop new products and improve marketing techniques.
· Created and distributed training materials and programs to staff members.
· Implemented loss prevention strategies, alleviating shrink.
· Arranged store cleanings and renovations during periods of low customer traffic. Education
High School Diploma
Weston High School - Jonesboro, LA
April 2016
Skills
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• Claims Information Gathering
• ) (
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• Insurance Coverage Verification
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• Insurance Customization
Certifications and Licenses
CDL
CDL A
Insurance Producer License
Tanker Endorsement
Air Brake Endorsement
Driver's License
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