Executive Assistant Director
Resume:
TAMMY FRANZEN
Grapevine, TX / *.********@*******.***
SUMMARY
Tenured Executive Assistant with over 10 years of experience supporting C and E Level professionals, with 10 years in Mortgage, Financial and Legal for 5 years.
Extensive knowledge and over 15 years of combined experience coordinating international and domestic travel for executives.
Possess over 10 years of experience managing complex executive calendars, including implementing “Plan B” during travel emergencies, as well as prioritizing conflicting executive calendars and tasks.
Over 10 years of experience processing invoices and expense reports, to include experience with multiple systems such as Concur, PeopleSoft, and QuickBooks.
Technically proficient and over 10 years of experience with entire Microsoft Office suite.
Highly organized professional with strong time management skills and ability to allocate time effectively meeting strict corporate deadlines
PROFESSIONAL EXPERIENCE
Paul Mitchell the School Dallas / Arlington. 03/23 - Present
Executive Assistant
Provide executive support to Executive Director of the school
Managed complex calendars and schedule
Responsible for expense report processing using Concur and Credit Card reconciliation.
Took notes for Strategic meetings at owners home
Handled employee Onboarding/off boarding and new hire announcements.
Created org charts
Responsible for sitting in employee relations meetings to witness and take notes
Assisted with setting up school functions
Set up Town Halls slides and ran slides during meeting
Alcon 01/22 –10/22
Executive Assistant
Provided executive support to Regulatory Affairs: VP of Vision care, VP of Surgical and Director of Operations.
Managed complex MS outlook calendars for multiple C-level executives.
Responsible for expense report processing using Concur and Credit Card reconciliation.
Coordinated domestic & international travel arrangements using Egencia and provided detailed itineraries.
Handled employee Onboarding/off boarding and new hire announcements.
Made FDA payments and paid licensing fees.
Responsible for client invoice processing and facility, IT and service tickets.
Scheduled conference rooms, catering, and equipment.
Set up Town Halls and updated distribution lists.
Created organizational charts using Visio.
Created agendas and took meeting minutes for action items.
Ran slides for meetings.
Ordered office supplies.
Gap in employment due to covid 07/20 – 01/22
Sabre, Inc. – Legal 12/17 – 07/20
Executive Assistant to Sr. Legal Counselor
Supported 4 Attorneys, 1 Governmental Affairs Director, 2 Contract Directors.
Scheduled Domestic/International Travel arrangements - Get There System.
Managed heavy Calendaring for internal and external customers.
Scheduled conference rooms for meetings, includes catering/cleanup.
Processed Expense Reports - Chrome River System.
Implemented Automated Volunteer Sign up.
Instrumental in Automated download of iManage; Legal Document storage.
Produced Organizational Chart for Commercial Legal department.
Proofread and formatted Legal Contracts.
Scheduled Helicopter Taxi when meetings ran over to meet flight on time.
Associates/Citigroup – Legal – Risk - Treasury Mgmt. 04/15 – 06/17
Executive Assistant
Assisted Sr. Legal Counsel and team.
Scheduled Domestic / International Travel arrangements.
Managed heavy Microsoft Calendaring.
Prepared presentations, Spreadsheets, expenses report etc.
Took committee meeting minutes.
Handled highly confidential information.
Assisted other support staff.
Scheduled conference rooms for meetings, includes catering/cleanup.
Evans Co. 08/12 – 03/15
Executive Assistant to CEO
Provided executive support and assisted CEO with daily financial information.
Priced and invoiced Gilbarco work orders on Gilbarco system.
Priced and invoiced Racetrack work orders on Racetrack system.
Collaborated with CEO on standard pricing of service orders based on travel, mileage, and labor.
Processed aging reports for CEO to determine outstanding dollar amounts.
Produced accounts receivable report to forecast monthly/annual budget.
Kept track of service trucks on GPS system, created report for location and mileage on At-Map system.
Processed payroll, vacation time and sick days and benefits.
Used At-Map system to reconcile hours on time sheet.
Saxon Mortgage 05/10 – 07/12
Executive Assistant to EVP of PMO/IT
Utilized MS Office (Excel, Word, Outlook) to manage global calendars.
Coordinated onsite and offsite meetings and conferences and took meeting minutes.
Collaborated with travel agencies and airlines to organize domestic and international travel arrangements including hotels, airfare, and transportation.
Processed and submitted expense reports using automated expense management tool
Concur.
Maintained SharePoint site; managed and uploaded documents to update projects.
Created organizational charts using Visio.
Managed HR functions such as recruiting and new hire orientations through Taleo ATS.
Developed Excel spreadsheets to track sales data.
CUNA Mutual Group 04/08 – 05/10
Executive Assistant to Site Director/Human Resources SVP
Processed and submitted expenses for Site Director and Human Resource SVP in a timely manner.
Ordered and maintained office supplies for entire site consisting of 560+ employees.
Prepared and maintained plasma TV information for site, using PowerPoint.
Organized all employee functions, Benefits orientation, Health Fair, United Way, Employee Appreciation Day, etc.
Managed facility issues with Facilities Manager expressing an importance to urgent situations.
Set up executive meetings including conference rooms, audio/video equipment, catering, and travel.
Tracked milestone anniversaries and presented plaque to employees.
Managed multiple calendars resolving any conflicting schedules with Company Executive Assistants.
SKILLS
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Taleo
PeopleSoft
Visio
SharePoint
QuickBooks
Concur
Adobe Acrobat DC
S2K billing system
Gilbarco billing system
Racetrack billing system
SAP
P2P
Chrome River
Get There
EDUCATION
Jonesboro High School - Jonesboro, AR – Diploma
Business Administration Certification – 2 year vocational program
Arkansas State University – 2 years basics
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