Data Entry Clerk

CHRISTINA BENAVIDES

****************@*****.*** / 361-***-**** / Houston, TX 77089

Summary

As a data entry processing clerk, my main objective is to support business operations by proficiently completing data entry, updating systems, and meeting client services, while fostering a positive work environment through clear communication and goal setting. I do have a gap in employment from 01/2023 to present. I have been currently looking for remote work.

Experience

Ascensus - YE Client Service/Data Entry Processing 10/2022 - 01/2023 Remote in TX

● Responsible for processing financial, non-financial, and customer requests with a high degree of accuracy in an efficient manner for 529 college savings plans in a fast-paced environment while following a variety of documented procedures to meet Service Level Agreements that vary across multiple plans and partners

● Consistently improve job knowledge to advance service capabilities through training and self-study for learning and development

● Work individually and within the framework of a team

● Effectively communicate with teammates and management

● Demonstrate strong attention to detail, and show strong analytical and problem-solving skills

● Be able to learn in a remote setting

● Must demonstrate the ability to work efficiently with technology & various programs

● Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus.

Ross Reporting Services - Data Entry Records Retrieval Clerk 01/2022 - 10/2022 Houston, TX

● Assists with communicating records requests through means of fax, email, certified mail and uploading to business portals

● Basic office skills, 10 key, typing 35+ wpm, scanning, faxing, filing, customer phone skills, ability to research for missing or incorrect information via internet search engine

● Microsoft word & excel proficient

● Process documents for medical and billing requests for litigations. Frost Bank - Bank Teller/CSR 10/2010 - 11/2016 Houston, TX

● Basic office skills and money handling

● Balance cash drawer at end of day and find any discrepancies

● Process transactions, including but not limited to; cashing checks, withdrawals and deposits

● Also, handle foreign currency with daily exchange rates and international and domestic wire transfers

● Light faxing and filing

● Open and close procedures of institution

● Customer service representative phone duties.

Certifications

Certified Notary Public, Ross Reporting Services, 05/01/22, 05/11/26 Skills

● Clerical experience

● Microsoft Word

● Medical office experience

● Administrative experience

● 10 Key typing

● Medical coding

● Medical Terminology

● Medical Billing

● ICD-10

● Microsoft Excel

● Google Docs

● Microsoft Office 365

● Communication skills

● Research

● Banking

● Microsoft PowerPoint

● Workday

● Document processing

● Data Security

● Word Processing

● Documentation review

● Customer service

● Data entry

Education and Training

05/1998

Adult Learning Center/Robstown

Community Education

Robstown, TX

GED

02/1999

Del Mar College

Corpus Christi, TX

Gen. Medical Office Clerk

Medical Transcription

03/2005

Brightwood College, Formerly Career

Centers of Texas

Corpus Christi, TX

Medical Office Management: MA

04/2008

Stratford Careers Institute

Houston, TX

Medical Transcription

12/2023- present

U.S. Careers Institute

Houston, TX

Medical Billing and Coding Specialist

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