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Human Resources Quality Assurance

Location:
Cleveland, OH
Posted:
June 14, 2024

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Resume:

Julie Dianne Adams

**** ***** ****

North Royalton, Ohio 44133

216-***-****

*****@********.**

SUMMARY:

A dynamic and energetic manager, administrator, receptionist, and secretary with a strong history that combines skills in diverse areas of management, purchasing, organization, sales, and community relations. Extremely productive and efficient running several multi—million-dollar companies, as well as several non-profit organizations. Highly motivated and creative with the ability to maximize both time and productivity with an emphasis on setting and obtaining goals.

MAJOR CAREER RESPONSIBILTIES:

Operations, Administration and Management Compliance to State and Federal Regulations

Secretary and Receptionist Quality Assurance

Hire, Train, Supervise, Evaluate and Motivate Customer Service

Human Resources Strategic Planning and Problem Resolution

Implementation of Operating Systems Contract Negotiations

Project Management Business Development

CAREER HISTORY:

CourtMon (09/2011 – present – company closing)

President/Owner

Duties Include:

As the President I am responsible for all aspects of running the company. Those duties include the day-to-day operations of the company to include answering of the phones, secretarial duties, offender accounting, court reimbursement journals, offender account status reports, scheduling, connecting and disconnection offenders to a GPS monitor, monitoring of offenders, inventory, shipping and receiving, human resources, hiring and training. I am solely responsible for all Violation Reports issued. I am also directly responsible for interaction with all court personnel including Judges, Bailiffs, administrative support, prosecutors, probation officers, etc. It is also my responsibility to interact with attorneys, law enforcement officers or any other personnel not associated with the court.

Ohio Interlock

Director of Operations (05/2010 – 09/2011 – started my own company)

Duties included:

Reports directly to the owner of the company. Responsible for all of the day-to-day operations of the company including answering of phones, secretarial duties, offender accounting, court reimbursement journals, offender account status reports, scheduling, connecting and disconnecting offenders to a GPS monitor, violation reports, inventory, shipping and receiving, human resources, hiring and training. Upon joining Ohio Interlock several departments were restructured with the implementation of new policies and procedures to maximize company efficiency and consistency.

Global Tracking Services Inc. (03/2009 – 05/2010 – company closed)

Director of Operations

Administrative Assistant

Duties included:

Reports directly to the board of directors. Responsible for all of the day-to-day operations of the company including answering of phones, secretarial duties, offender accounting, court reimbursement journals, offender account status reports, scheduling, connecting an disconnecting offenders, violation reports, inventory, shipping and receiving, human resources, hiring and training. Upon joining GTS I restructured the accounting, inventory, and shipping and receiving departments. Implementation of new procedures to maximize employee productivity, consistency, and efficiency.

Equity Consultants, LLC (2004 – 2007 – company closed)

Sales Director

Loan Consultant

Duties included:

All aspects of running a successful sales team. Responsible for hiring training, supervising, motivating, setting, and achieving monthly, quarterly, and yearly goals. Responsible for ensuring that all loans closed in a timely manner, which begins with a manual underwrite. Compliance to all state and federal regulations. Knowledge of various lender guidelines. All aspects of originating to closing of residential and commercial mortgage loans. Originating via cold call or referral sources. Evaluating each clients individual situation, locating the most effective loan program for my client, ordering payoffs, coordinating title orders, correcting credit bureaus of incorrect or incomplete information, coordinating appraisals, and most importantly assisting my clients in any and all ways to make sure they feel comfortable, understand the loan process every step of the way and are in a better financial position.

JADA Trading Company (2000 – 2004 – shut down company)

Owner/President

Duties included:

Complete control of the financial structure and decision-making process of the company. Meetings with management of various customers, contract negotiations, business development, sales, purchasing, meetings with purchasing agents of various customers, quality assurance procedures, arranged and coordinated the transportation of various scrap iron and steel by-products via truck, railcar, barge or vessel, oversee officer personnel, accounts payable, accounts receivable, payroll, tax filings, weekly and monthly reports including profit distribution reports.

Marbi, Inc. (1992 – 2000 - company closed)

Vice President

Director of Operations

Duties included:

Reported directly to the President. Major involvement in the financial structure and decision-making process of the company. Meetings with managements of various customers, contract negotiations, business development, sales, purchasing, meetings with purchasing agents of various customers, bid presentations, telephone interaction with suppliers and customers, quality assurance procedures, arranged and coordinated the transportation of various scrap iron and steel by-products via truck, railcar, barge or vessel, oversee office personnel, accounts payable and accounts receivables, payroll tax filings, weekly and monthly reports including profit distribution reports.

COMMUNITY ACTIVITES:

Member: Facilities Committee for North Royalton City Schools 2004 – 2005

Interim Varsity Swim Coach at numerous varsity swim meets 2004 – 2005

Team Captain: Relay for life (American Cancer Foundation) 2004

Helped developed the North Royalton High School Swim Team 2003 – 2005

President: North Royalton Athletic Boosters 2003 – 2005

Fundraising Committee Chair: North Royalton Athletic Boosters 2002 – 2003



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