Customer Service Project Management
Resume:
Zyesha A Glenn
Horn Lake, MS *8637
+ ************@*****.***
Dear Hiring Manager,
I am writing this letter to present myself as a candidate for the position with your company. I am very excited about the opportunity to work in this capacity for you and believe this position would be a perfect fit for someone with my unique skills, interests, and professional experience.
Throughout my 5+ year experience in the fast-food industry, I have consistently provided strong leadership to numerous projects while delivering exceptional customer service support. In addition, I helped ensure daily operational aspects were conducted in a highly professional manner and adhered to corporate and industry standards. While assuming this role, I faced numerous challenges. My organization and leadership skills, combined with my professional attitude and skill set, have allowed me to successfully complete any work-related tasks to which I have been assigned. During my tenure with each corporation, I garnered valuable insight into project management, maintenance, end user training, troubleshooting, and was afforded an opportunity to enhance my leadership skills.
Crucial to my success has been my ability to thrive in an environment where decision-making, self-motivation, and excellent communication skills are held at a premium. I truly believe that my skills, experience, and character will enable me to offer as much to this position as I’m sure it can offer to me.
I sincerely thank you for your consideration of me for this exciting opportunity.
In Kind Regards,
Zyesha A. Glenn
Zyesha Glenn
1000 Sutton Place
Horn Lake, MS 38637
901-***-**** [************@*****.***]
Objective
As an experienced and entry-level management professional, I would like to utilize all my previous experiences related to managing and decision making. I would also like to lead a team and display my leadership qualities.
Experience
20019 to Present
Apprentice General Manager at Chipotle
Business knowledge (P&L management, food safety, sales forecasting, and staffing)
Ability to oversee the preparation of safe food while maintaining a clean and organized restaurant.
Passion for leadership and team development
Assist with overall quality and production efficiency of the team, while establishing and maintaining customer satisfaction.
2017 to 2018
Kroger Cashier
Assisted customers with positive customer service experience.
Register sales on a cash register by scanning items, itemizing, and totaling customer purchases.
Resolve customers issues.
Process returns transactions.
Education
2018- Present- University of Memphis
2018- Diploma – Horn Lake High School
Reference upon request.
Contact this candidate