Delivery Driver Customer Service
Resume:
Dana GraySauceda
Full time employment needed
Las Vegas, NV
***********@*****.***
Transportation experience 15 yrs
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Pharmacy runner
Kaiser Permanente - Stockton, CA
March 2021 to July 2021
Pharmacy runner responsible for COVID vaccine This was a temp position Delivery Driver
Aig logistics - Manteca, CA
December 2019 to October 2020
Delivery driver for Amazon packages
Package Handler
FedEx Ground - San Jose, CA
June 2016 to November 2019
I have great customer service skills can communicate very well hard-working efficient and dedicated Child Care
San Jose, CA
April 1993 to August 2016
• I have over 30 Childcare experience working with infants toddlers school-age children special needs children I am a mom of 7 amazing kids and 3 beautiful grandchildren Private Nanny
Fremont, CA
March 2008 to April 2016
• Assisted with multiple children infants toddlers school age kids daily activities sports and dance classes homework pick up drop off meal prep household chores scheduled errands provided sick care bedtime routines overnights weekend getaways date nights
Education
High school diploma
Pasadena High School - Pasadena, CA
June 1990
Some college
Skills
• Loading
• Unloading
• Warehousing
• Communication Skills
• Load & Unload
• Packaging
• Order Picking
• Shipping & Receiving
• Food Preparation
• Merchandising
• Logistics
• Delivery Driver Experience
• Order Picker
• Materials Handling
• Driving
• Warehouse Management
• LoadRunner
• Time management
• Courier
• Functional Testing
• User Acceptance Testing
• Test Cases
• Telemarketing
• Typing
• Documentation review
• Banking
• Pet care
• Personal service (10+ years)
• 4G/LTE
• Retail sales /Customer support /customer service (10+ years)
• Veterinary experience
• Front desk (7 years)
• Cold calling
• CRM software
• Dispatching
• Serving
• Sales/customer support (3 years)
• Microsoft Excel
• Microsoft Word
• Cash application
• Filing
• Live chat
• E-commerce
• Digital marketing
• Outbound sales
• Windows
• Sales
• Customer service
• English
• Upselling
• Hotel experience
• Basic math
• Customer support
• GPS
• Data entry
• Computer skills
• Scripting
• Computer literacy
• Childcare (10+ years)
• Telecommunication
Certifications and Licenses
CDL
Non-CDL Class C
Driver's License
CDL C
Assessments
Work style: Reliability — Familiar
September 2020
Tendency to be dependable and come to work
Full results: Familiar
Delivery driver — Familiar
February 2021
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Delivery driver fit — Familiar
September 2020
Measures the traits that are important for successful delivery drivers Full results: Familiar
Delivery driver — Highly Proficient
February 2021
Interpreting instructions or signs and solving problems Full results: Highly Proficient
Delivery driver — Highly Proficient
February 2021
Interpreting instructions or signs and solving problems Full results: Highly Proficient
Retail customer service — Proficient
May 2021
Comprehending and responding to retail customer needs Full results: Proficient
Inside sales — Familiar
June 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Familiar
Delivery driver — Highly Proficient
February 2021
Interpreting instructions or signs and solving problems Full results: Highly Proficient
Sales skills — Familiar
June 2021
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Delivery driver fit — Familiar
May 2021
Measures the traits that are important for successful delivery drivers Full results: Familiar
Mechanical knowledge — Familiar
May 2021
Understanding and applying mechanical concepts and processes Full results: Familiar
Customer focus & orientation — Familiar
June 2021
Responding to customer situations with sensitivity Full results: Familiar
Delivery driver fit — Familiar
May 2021
Measures the traits that are important for successful delivery drivers Full results: Familiar
Security guard skills — Highly Proficient
July 2021
Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient
Customer focus & orientation — Familiar
June 2021
Responding to customer situations with sensitivity Full results: Familiar
Customer service — Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Delivery driver — Highly Proficient
February 2021
Interpreting instructions or signs and solving problems Full results: Highly Proficient
Inside sales — Familiar
June 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Familiar
Sales skills — Familiar
July 2021
Influencing and negotiating with customers
Full results: Familiar
Customer focus & orientation — Familiar
June 2021
Responding to customer situations with sensitivity Full results: Familiar
Customer service — Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Familiar
August 2021
Level of motivation and discipline applied toward work Full results: Familiar
Home health aide skills — Proficient
August 2021
Providing care to patients in a home setting
Full results: Proficient
Scheduling — Proficient
December 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Delivery driver — Familiar
December 2021
Interpreting instructions or signs and solving problems Full results: Familiar
Security guard skills — Highly Proficient
July 2021
Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient
Sales skills — Familiar
July 2021
Influencing and negotiating with customers
Full results: Familiar
Work motivation — Familiar
August 2021
Level of motivation and discipline applied toward work Full results: Familiar
Customer service — Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Marketing — Familiar
July 2021
Understanding a target audience and how to best communicate with them Full results: Familiar
Delivery driver — Familiar
December 2021
Interpreting instructions or signs and solving problems Full results: Familiar
Customer focus & orientation — Familiar
June 2021
Responding to customer situations with sensitivity Full results: Familiar
Customer focus & orientation — Familiar
June 2021
Responding to customer situations with sensitivity Full results: Familiar
Customer service — Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Familiar
February 2022
Responding to customer situations in a retail setting Full results: Familiar
Front desk agent (hotel) — Familiar
March 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Customer service — Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Delivery driver — Familiar
December 2021
Interpreting instructions or signs and solving problems Full results: Familiar
Warehouse safety — Proficient
July 2022
Using safe practices in a warehouse setting
Full results: Proficient
Call center customer service — Familiar
September 2022
Demonstrating customer service skills in a call center setting Full results: Familiar
Work style: Reliability — Familiar
November 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Inside sales — Familiar
June 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have over 30years in the Telemarketing industry I have great communication skills 30 years sales experience motivated work ethic positive attitude
Contact this candidate