JOHNSON VARGHESE
**** ****** **** **. ******* TX 75040. Mobile: 945-***-**** Email:*******************@*****.***
Career Profile
An accomplished professional, with proven success in engaging key decision makers, results driven, high-energy individual, who thrives in highly competitive and dynamic professional environment with strong commitment to integrity, high level of performance and customer satisfaction in the Service sector.
Excels at interacting with a broader population, including executives, vendors, customers, and related management.
Always achieved expected standards.
Ability to take risks and shoulder responsibility.
Excellent management and public relations skills.
Critical thinker with a focus on streamlining process and performance improvement while increasing operational efficiency.
Significant experience in team management with teams spread across multiple locations.
Over 35 years of experience in managing clients and organizations.
Professional Experience
UT Southwestern Medical Center, Dallas TX USA
Grants & Contracts Specialist (Contract) June 2023 – December 2023
Identify grants and sponsors to do research opportunities for the department.
Instrumental in compiling and preparing proposals for research sponsorships.
Making sure that applications are as per Federal and State rules and regulations.
Clarifying doubts raised by internal and external audit teams.
Making sure that each amount in sponsors proposal is used.
Genesis Marketing Corporation, Pune India
General Manager August 2010 – May 2022
Successful in developing and executing strategies, for the large customer data base, with special emphasis to, senior citizens, differently abled and customers who had to travel long distances to use our services.
Negotiated and implemented international and domestic money transfer services.
Developed, and maintained positive relationships with potential clients.
Attending to customers concerns and building relationships with ethical values, implemented strategies to drive Sales and growth targets.
Execute business plan, for developing and maintaining strong business relationships at Senior levels, Staff, Support and Services teams.
Genesis Tours & Travels, Pune India
Senior Manager September 1995– July 2010
Successful in launching of Western Union Money transfer business in Western India.
Responsible for handling air ticketing, visas, chartering of flights, chartering of limousines, and buses for corporate and individuals.
Making available funds from the existing travel agency business.
Responsible for creating market acceptability for Moneygram and Xpress Money business.
Manage a fleet of 580 rent-a- cars, handling drivers, monitoring the day-to-day activities, including, keeping the expected levels of customer satisfaction.
Developed and Implemented strategies to drive Sales and growth targets.
Promote and raise Brand Awareness
Developed several modules of operations to build customer relations, strategies and monitor its effectiveness through regular contacts with customers.
Developed a software for the huge customer base, which not only helped in monitoring, and reducing customer handling time.
KK Nag Ltd, Pune India
Account Manager (Sales) January 1993 – August 1995
Responsible for Expanded Polystyrene (EPS) as a product for packing and insulation, for customers worldwide.
To identify prospective clients, related to packing and insulation.
To develop the product as per customer’s specific requirements.
Pricing and payment follow ups, to maintain fund flow.
Maintain and stabilize smooth coordination between purchase, R & D, production, delivery, and accounts departments of the company.
Keep a close track of competitor’s activities.
Develop marketing strategies and schemes for converting dead stock to liquid cash.
Identifying multiple users for the same product.
Developed WHO serum vials packing for pharmaceutical industry, which was awarded the ssbest packing for vials.
Vanishree Electronics, Pune India.
Marketing and Public Relations Officer. January-1989– December-1992
•Dealing with distributors and dealers in Western India.
•Deciding commissions, remunerations, and incentives for all middlemen.
•Solving after-sales and service problems.
•Give feedback to technical and sales teams, for developing and introducing new products, aligning with customer’s requirements.
Create media publicity material and upgrade it periodically.
Day-to-day administration of corporate sales office.
To make long-term agreements with transporters, contractors, and service providers.
Recruiting and training sales staff.
Organizing annual seminars and conferences for the company.
Education
Institute of Marketing Development & Research, Pune, India
Diploma in Marketing Management.
Major: Marketing Management.
Symbiosis International College of Commerce, Pune, India
Bachelor’s Graduation in Commerce, (BCom)
Major: Marketing and Public relations.
Professional Awards Received
Genesis Tours & Travels, 2006
oSelected by the Western Union Money Transfer team and Reliance Money for being one among the top 5 agents for Western India.
oAwarded by the Western Union Money Transfer South Asia team for being The Proud Member of Top Teams, for business development within South Asian Region.
Genesis Tours & Travels, 2009
oAwarded by the World Malayalee Council, for Excellence in Business and Social Awards, for outstanding business and contribution, to social development for the city of Pune.
Genesis Tours & Travels, 2010
oAwarded by the Western Union Money Transfer India team for delivering excellent service to customers for the business development of South Asian Region.
oWestern Union Money Transfer India team recognized us as, A Star Agent Location, for implementing excellent service and business policy.
Genesis Marketing Corporation, 2012
o Western Union Money Transfer India, as a Platinum Location for excellent service.
Activities
Headed and coordinated many forums in the National, State, District and City levels, with a commitment to make this world a better place.