Customer Service General Manager
Resume:
Deniece Maenhoudt
Kansas City, MO *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Chef
Garden Village Retirement Community - Kansas City, MO August 2018 to Present
My main responsibilities are to lead, mentor, and manage culinary team. I develop and plan menus and daily specials.
Create prep list for kitchen crew.
Manage and control food inventory.
Maintain all standards for food storage, rotation, FIFO standards, quality and apparance. Ensure all compliance with applicable health codes and regulations. Deli Manager
Homebrecker INT. Llc - Parkville, MO
May 2010 to June 2018
Responsible for handling and interacting with customers to make sales. Main responsibility include slicing meats and cheeses, taking inventory of products and talking with customers about the types of produce on displays.
Oversee deli employees, ensuring appropriate food handling, customer service, and pursuit of sales goals.
Manage scheduling and all time request off.
Collaborate with the general manager to produce displays and inventory control. Check prices across multiple vendors to ensure best cost. Server/ Cook
Corner cafe - Kansas City, MO
February 2000 to June 2010
Assigning team members with tasks to be completed each shift. Setting performance metrics for team members and work with team members to ensure all metrics are being met.
Properly resolving problems as they arise without the direction of upper management. Managing multiple projects as well as staff members. Reporting to the assistant or general manager and meeting with management to review goals and metrics.
Maintaining a work environment that meets company, state, and federal safety and employment guidelines.
Education
diploma in Education
Peculiar Sr. High School - Peculiar, MO
August 1980 to May 1984
Skills
• Customer Service
• Customer Care
• Food Industry
• Food Safety
• Restaurant Experience
• Inventory Control
• Food Preparation
• Food Service
• Restaurant Management
• Kitchen Experience
• Management
• Sanitation
• Culinary Experience
• Banquet Experience
• Menu Planning (10+ years)
• Supervising Experience
• Time Management
• Cooking
• Dietary department experience
• Food production
• Team management
• Leadership
• Shift management
• Kitchen Management Experience
• Catering
• Serving Experience
• Presentation Skills
• Labor Cost Analysis
• Microsoft Office
• Recruiting
• Meal Preparation
• Merchandising
• Purchasing
• Employee Orientation
• Cleaning Experience
• Retail Sales
• Profit & Loss
• Pricing
• POS
• Forecasting
• Teaching
• Kitchen management
• Cooking
• Menu planning
• Restaurant experience
• Food handling
• Profit & loss
• Serving
• Hotel experience
• Supervising experience
• Budgeting
• Leadership
• Team management
• Shift management
• Cash register
• Customer service
• Conflict management
• Mentoring
• Sales
• Presentation skills
• Retail sales
• Financial management
• Procurement
• Project management
• Driving
• Cash handling
• Store management
• Typing
• Analysis skills
• Quality control
• Hospitality
• Windows
• Sales management
• Operations management
• Restaurant management
• Kitchen experience
• Food preparation
• Dietary department experience
• Communication skills
• Catering
• Management
• Labor cost analysis
• Employee orientation
• Computer literacy
• Culinary experience
Languages
• English - Fluent
Certifications and Licenses
ServSafe
Safe serve certified
January 2020 to January 2026
•
Food Handler Certification
November 2021 to November 2026
I am safe serve certified
Deniece Maenhoudt
March 2021 to March 2026
Driver's License
Food Safety Certification
Certified Dietary Manager
Contact this candidate