TIFFANY SUNSHINE LAYNE
T
Nashville, Tn
*******************@*****.***
To obtain a rewarding position that will benefit myself as well as my employer; to achieve work that will utilize my skills and knowledge. I am self-motivated, enthusiastic & diligently seeking a new opportunity. Accountable with a strong work ethic & desire to succeed.
WORK EXPERIENCE
Manager
02/2022 to 02/2024
Clean Juice
Nashville, Tn
Overseeing day to day operations, hiring, inventory, training & coaching, Cash handling & keyholder, customer service, maintaining availability to staff, strong attention to detail. Supervisor
02/2020 to 02/2022
Starbucks
Nashville, Tn
Oversee store & team, customer service, maintain quality standards, efficiency with strong attention to detail & cash handling, key holder.
Shift Supervisor
11/2018 to 03/2020
Clean Juice
Nashville, Tn
Supervise store operations and employees, service to guests, maintain quality standards, conflict resolution, continued learning & to open and close store.
Trainer
09/2013 to 11/2018
Buffalo Wild Wings
Hendersonville, Tn
Providing the tools to do a great job for employees, provide welcoming atmosphere for new hires & checking out employes at the end of their shift by making sure all tasks were complete. Customer Service Representative
01/2011 to 12/2013
Market Strategies
Nashville, Tn
Interviewing respondents that had received a service for research purposes by way of outbound calling, Collection of information and data entry.
Customer Service Associate
08/2008 to 10/2010
Gap
Chattanooga, Tn
Processing merchandise, monetary transactions, processing returns, organizing, stocking, completing floor layouts, maintaining availability to customers for support. Administrative Assistant-Healthcare Division
08/2004 to 10/2007
Chattanooga State Technical Community College
Chattanooga, Tn
Front desk representative, managing phone calls, scheduling, effective communication, & filing. SKILLS
Customer Service - 10+ years
Management - 5 years
EDUCATION
National College of Business and Technology
Associate
Health Information Technology
Nashville, Tn
08/2008 to 06/2010
Chattanooga State Technical Community College
Anatomy & Physiology, Medical Terminology
Chattanooga, Tn
08/2004 to 10/2007
University of Tennessee
Biology
Knoxville, Tn
08/2001 to 06/2004