Richard Clark
956-***-**** *******@*****.*** Stroudsburg, PA 18360
SUMMARY
I retired as a Consultant and was proud to be a pioneer in Business Development Centers in auto dealership nationwide. Trained over 200 employees in professional techniques to handle in-coming calls, internet leads and outgoing calls, I installed several BDC in dealerships nationwide. Many are still in operation. I worked with Reynolds BDC project for Ford Stores nationwide,
Very familiar with Many CRM tools and can adapt to change.
SKILLS
Administrative Oversight
Regulatory Compliance
Marketing tactics
Business Management
Strategic project planning
Contract negotiation expertise
Key partnership cultivation
Project Management
Business marketing
EXPERIENCE
Owner, TC Auto Consulting, June 2007-October 2019
Medina, TX
Assisted in developing new methods for data collection and analysis techniques.
Developed and implemented customized strategies to meet client needs.
Conducted research and analysis of market trends, customer behaviors, and competitive landscape.
Consultant, Reynolds & Reynolds, September 2005-June 2007
Ohio
Installed and trained client’s staff in incoming calls, outgoing calls and how to handle internet leads in the dealership for maximum results.
Follow up visits to take BDC's to next level and train additional staff.
EDUCATION AND TRAINING
Associate of Science
Nursing Home Administration, St Petersburg Jr College, St. Petersburg, FL May 1984
ACCOMPLISHMENTS installation Prior with Reynolds Consulting Service/ Half a Car and in my first year of employment was awarded Rookie of the Year for Southeast Division for my work with BDC