Package Handler Child Support
Resume:
Yolonda Carter
Jefferson, GA *****
***************@*****.***
Highly enthusiastic and motivated individual seeking a professional career with innovative company that will recognized my expertise. I am a critical thinker and is a very quick study: therefore I am fully capable of getting the job done and I will make a great addition to your team. Authorized to work in the US for any employer
Work Experience
Medication Aide
Mulberry Assistance Living - Statham, GA
Present
• Administering prescribed medication to patients following the dosage and times
• Monitoring patient condition and vital signs and reporting any changes or adverse reactions.
• Maintaining a complete record of patients and their medications,
• Collaborating with the nursing team and other medical professionals Package Handler/ Tab Welding /Team Lead in Assembly SK Battery America - Commerce, GA
February 2022 to December 2024
• Work as part of a team to ensure on-time quality product to our customers (internal and external)
• Testing all batteries for passing product.
• Making sure all daily paperwork is completed.
• Making sure tab welding department is working well.
• learn 4 different HMI in the last year and 2 different lines.
• Checking NGs, Changing pouches on daily basis.
Billing Clerk 2
Dekalb County Board of Health - Decatur, GA
November 2021 to January 2022
• Performs a variety of billing functions that includes the preparation and distribution of invoices.
• Process payments and payments approval
• Input data in the system
• Check to see if patients have Medicaid or other health insurances. Child Support Agent III
DCSS - Morrow, GA
July 2019 to October 2021
• Establishes child support obligations and ensures that such obligations are met.
• Communicates with clients and other constituents via telephone, email etc.
• Performs other professional responsibilities as assigned by supervisor
• Manage a caseload to ensure that child support obligations are met. Customer Service Associate II
Department of Driver Services - Conyers, GA
October 2018 to July 2019
• Ranging from general information to inquiries about suspended/revoked driver license.
• Provides accurate and timely information to the public, other agencies, and courts.
• Accurately enters driver record information to determine eligibility.
• Average 150 to 190 calls per day and resolve all customers concerns in 3 minutes or less. Social Work Tech
Advantage Behavior Services - Athens, GA
September 2016 to October 2017
• Responsible monitoring case load activities and documenting.
• Conduct home visit, assist clients in making appointments, assist in housing.
• Organizing and maintaining daily/weekly workflow of clients and staff. Medical Records Specialist
Scan Stat - Athens, GA
February 2017 to September 2017
• Creates new medical records and retrieves existing medical records.
• Assigning and recording new record numbers; verifying existing record numbers.
• Pick up legals from different clinics and doctor offices and scan files and index files. Operations Manager/Front Desk Supervisor/Night Auditor Candlewood Suites - Athens, GA
March 2012 to September 2017
• Responsible for hiring front desk, housekeeping staff and managing all staff.
• Recording, storing, accessing, and analyzing financial information.
• Controlling and securing cash and cash equivalents.
• Auditing accounting, financial, and payroll reports.
• Check figures, postings, and documents for accuracy. Community Support Specialist
New Lite Living Choices Winston - Salem, NC
July 2004 to August 2007
• Monitoring caseload activities and documents.
• Preparing and reporting monthly/quarterly to funding agencies.
• Attend external/internal meetings.
Family Support Worker
North Capitol Collaborative, Inc - Washington, DC
July 2000 to June 2004
• Monitoring caseload activities and documents.
• Preparing and reporting monthly/quarterly to funding agencies.
• Organizing and maintaining daily/weekly workflow of clients and staff.
• Conduct home visits, complete assessments on clients; Attend court hearings Child Support Specialist
Child Support Services - Alexandria, VA
January 1997 to April 2000
• Investigates and analyzes child support cases and initiates appropriate actions.
• Establish, and enforce support payments, as well as enforcing medical support court orders.
• Work with the child support attorneys to take appropriate court actions.
• Locating absent parents, establishing paternity, establishing support orders Education
Associate's degree in Business Management
Athens Technical College - Athens, GA
August 2016 to May 2017
Hospitality Management
Athens Technical College - Athens, GA
May 2014 to June 2016
Sociology Certification
Bard College - Washington, DC
March 2003 to May 2004
Skills
• Microsoft (5 years), 10 Key By Touch (3 years), Excel (3 years) (5 years)
• Housekeeping Management (3 years)
• Social Work (4 years)
• Administrative Experience (3 years)
• Microsoft Outlook (6 years)
• Office Management (5 years)
• Assisted living (3 years)
• Microsoft Windows (5 years)
• Case Management (4 years)
• Customer service (8 years)
• Clerical experience (5 years)
• Payroll (3 years)
• Leadership (5 years)
• Social work (5 years)
• Office management (5 years)
• Medical records (2 years)
• Manufacturing (1 year)
• Computer skills
• Property management
• Sales
• Typing
• Supervising experience
• Microsoft Office
• Medical terminology
• Food handling
• Food safety
• Meal preparation
• Hospitality
• Hotel experience
• Child protective services
• Specimen collection / processing
• Front desk
• Assembly
• Organizational skills
Certifications and Licenses
CNA
August 1997 to Present
I have a CNA certificate and I am also a Med Tech been a Med Tech over 3 years. Certified Notary Public
Med-Tech
Present
Professional In Human Resources
Forklift Certification
Driver's License
Assessments
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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