Quality Control Customer Service

JAMES HARVEY

AUSTIN, Texas ***** 512-***-**** ***********@*****.***

Professional Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in legal services, in retail services and operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Skills

Organization skills Communication skills

Time management Quality control

Management Experience Administrative Experience

Legal Experience Teamwork and Collaboration

Work History

Fulfillment Associate 11/2022 - 01/2024

AMAZON – Pflugerville, TX

Detailed oriented fulfillment of orders. Received several awards for productivity and accuracy. Clerk 06/1995 - 09/2021

US Postal Service – Austin, TX

7 years - Station distribution clerk & window sales clerk 2 years - 204B Supervisor at Stations

7 years - Distribution clerk at General Mail Facility 3 years - 204B Supervisor at General Mail Facility 5 years - Expeditor in shipping & receiving

2 years - Quality Control clerk at General Mail Facility 1 year - Registry & Express Mail Service

Paralegal 02/1988 - 05/1995

Small, Craig & Werkenthin – Austin, TX

1 year - Asst. Records Manager creating file system for expanding law firm & creating a conflict of interest program 4 years - Real Estate Paralegal preparing lending and closing documentation, prepare foreclosure documentation and sales, etc.

2 years - Litigation Paralegal

Supervisor 06/1980 - 01/1988

Target Super Store – Austin, TX

1 year - stocker

2 years - Stock Manager

2 years - Department Manager

1 year - Service Manager

1 year - Shipping & Receiving Manager

1 year - Asst. Merchandise Manager (Hardlines)

Education

Associate of Arts: Paralegal Studies 01/1988

Austin Community College - Austin, TX

Associate of Arts: Business Administration And Management 12/1986 University of Texas At Austin - Austin, TX

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