C# Customer Service

***** ***** ******

Leon, IA *****

Phone: 515-***-****

Email: *****.**********@*****.***

James Christofis

Summary of Qualifications

Technical Summary

• Languages: C#, SQL, Javascript, Typescript, CSS, HTML, React, jQuery, Razor, Python, BAT

• Integrations: Netsuite, CRM, Dropbox, iLo, iDrac, Azure, Insight, Judicial Dialog, Milestone, Genetec, Insight, Fortis

• Software: Office 365, Visual Studio 2003-2022, Gimp, SourceTree, SSMS, Teams, VSCode

• Development: Redux, Azure, Azure Pipelines, Artifacts, xUnit, FluentAssertions, Moq, AutoFixture, MVC, TDD, CI/CD, Git, Dependency Injection, Microservices Architecture Summary

• At BCD and Plugout I implemented an Agile hybrid environment with unit testing

• I lead a team of 4 developers designing, testing, developing, and deploying Minolta Platform. The alpha flagship AI software suite of Plugout

• I’ve collaborated with stakeholders, executives, and developers on organization-wide software suites like Scheduler, Platform, and BCD Central.

• I have analyzed, designed, and developed complex systems using .NET Framework 2.0 through .NET 8, MS SQL, Javascript, RabbitMQ, Docker, CSS, HTML, and various JS libraries, including React Business Summary

• Partners closely with stakeholders to analyze and develop a viable MVP

• Provides frequent development updates to executives and end users

• Frequently commended on exceptional customer service and attitude Experience 2024-Present Plugout Englewood, NJ

Senior Platform Development Lead

• Python, Alembic, FastAPI, Pika, RabbitMQ, PostgreSql, MongoDb, SQLAlchemy, asyncio, Pydantic, C# .NET 8, MS SQL, React, Material UI, Microservices, Socket.IO, Signalr, MassTransit, AutoFixture, Moq, TDD, WebRTC, AIORTC, Vue, pgAdmin, TCP, UDP

• Platform architect of AI Pipeline(s) to process camera footage, classify objects in the feed, highlight objects, identify objects, occupancy limitations, and alert users based on defined rules

• Video Cache, Buffer, Stream, Socket, Classifier, Camera, User, Rules, Alarms, LPR, Reactions, Watchlists, Email, Post Processor, and SMS microservices communicating over SocketIO and RabbitMQ to orchestrate monitoring cameras

• License Plate Recognition watchlists, alarming, camera management, reporting 2023-2024 Creative Planning Kansas City, MO

Senior ERP Javascript Developer

• Netsuite, Typescript, Javascript, Suitelets, Map/Reduce, Restlets, SuiteQL, Oracle SQL, ERP

• General ledger accounting customizations for Tiger 21. Journal Entry Debits, Credits, and general ledger balancing

• Warehouse, inventory management, and workflow development for Warner’s Stellian

• Freightwise integration and inventory management Restlets and Suitelets for VP Racing

• User requirement gathering and analysis

2020-2023 BCD Buffalo Grove, IL

Senior Application Developer

• Full stack web development in C# .Net 7, React 18, Redux, Reactstrap, HTML, CSS, Typescript, FluentAssertions, XUnit, Moq, AutoFixture

• Netsuite custom integration with SuiteQL, Restlets, and REST services

• Dropbox custom integrations

• BCD Central, Licensing, Alliance, Library, and Connect designer and developer

• Genetec Security Center 5.8, 5.9, 5.10. SDK custom integrations

• Hanwha Wisenet WAVE custom integration with SDK

• Milestone integrator certification

• Visual Studio 2022, NodeJs, Windows Server 2019, Windows 10/11, Git, Gimp

• Filled the role of analyst/scrum master in an agile hybrid environment using Azure Devops

2013-2020 Polk County Iowa Des Moines, IA

Senior Application Developer

• Full stack web development with Windows Server 03 – 16, Windows 7/10, Visual Studio 08 – 19, MS SQL Server 08 – 16, IIS 7+, C#, Javascript, SQL, MVC 5, SSRS, .NET Framework 2, 3, 4, .NET Core 2, 3, FluentAssertions, XUnit, Moq, AutoFixture

• Bootstrap, FontAwesome, jQuery, FullCalendar, various Javascript libraries

• Integration with systems using REST, API, and SDKs.

• Integrated systems include CRM, Constant Contact, Insight, RxNT, Fortis

• Agile scrum hybrid environment using Azure Devops

• Analyze, document, and program user requirements

• Lead, designer, and analyst on Boat ATV Renewals, Scheduler, and Healthy Women 2012-2013 Preferred Technologies Houston, TX

Programmer/Developer

• Windows 7 Pro, Windows Server 2008, .NET Framework 4, MS SQL Server 2008, Office 2010, Visual Studio 2010, Security Center 5.0/5.1, Omnicast 4.6/4.7/4.8

• Install and configure Security Center 5.1 for video surveillance and access control

• Install and configure Security Center 5.1 AutoVu and Patroller for license plate recognition cameras

• Security clearance required to install hardware and software at sea ports, oils rigs, schools, and chemical storage facilities

• Configure cameras and access control units. Mainly AXIS and HID

• Program custom camera integrations in C# with Security Center using the Security Center 5.0/5.1 SDK, VideoIQ, and Sightlogix

• Programmed LPR program to monitor 2 hour parking at Texas A & M

• Provide remote and onsite customer support for desktops and Security Center 2009-2012 Decatur County Hospital Leon, IA

Information Technologist

• Windows Server 2003, Windows XP Pro, Windows Vista Business, CPSI, Microsoft Office 2003/2007, MDaemon, Active Directory, Cisco ASA 5500, MS SQL Server 2005, Google Apps, MailMarshal, WebMarshal, Kodak Carestream PACs, Joomla, PHP, VBScript

• Monitor and administer hospital network, databases, and information exchanges

• CPSI support and site administrator

• Service Savin, HP, Lexmark, and Zebra printers

• Identified stage 1 meaningful use core goals met and attainable 5 menu set goals

• IT budgeting and purchasing

• Enforce hospital and HIPAA security policies

2007-2009 AIB College of Business Des Moines, IA

Programmer Analyst I

• Full stack web development in NET Framework 3.5, Windows Vista, ASP.NET, C#, MSSQL Server 2005/2008, Crystal Reports 10, JavaScript, HTML, CSS, MSSQL Report Server 2005, Windows Server 2003/2008, Visual Studio 2005/2008, Microsoft Server Management Studio, Microsoft Office 2007, Microsoft Visual SourceSafe 2005

• Tested, debugged, modified, and supported AIB C.O.R.E. Fusion (AIB’s student management system)

• Designed and implemented ConnectToAIB (AIB's VPN connection wizard)

• Designed and implemented Instructor Access Module in AIB C.O.R.E. Fusion, mPortfolio, Housing, and Entity Events modules in AIB C.O.R.E. Fusion

• Included close collaboration with end users and other technical staff to determine software requirements

• Frequently commended on customer service

2006-2008 Ventures for Excellence Lincoln, NE

Technology Solutions Associate/ Website Administrator

• Full stack web development with LAMP

• PHP, JavaScript, MySQL, CSS, Mac OS X, Windows XP, Filemaker Pro 7, Dreamweaver, phpMyAdmin

• Designed and implemented the Homework Submission Center

• www.veonlineservices.net site administrator

• Transferred media across various formats from both hard and soft copies

• Included supporting users of varying computer literacy 2000-2003 United Parcel Service Des Moines, IA

Part Time Supervisor

• Supervised 20 people in the Primary Unload, 10 people in loading areas

• Monitored trailers for heavy flow to belts and distributed unload accordingly

• Supervised “Smalls.” Sorting letters and packages smaller than 4” x 4” x 4”

• Processed more than 20,000 packages through the Des Moines UPS Air Sort on a daily basis

• Monitored package and air container/trailer scanning and loading procedures

• Oversaw current facility records for misleads, mistoggles, and volumes Education 2011-2013 Colorado Technical University Online

• Master of Science in Management

• Concentration: Information Technology Management

• GPA: 3.88

• Certificates: Project Management, Networking and Communications 2003-2006 Graceland University Lamoni, IA

• B.S., Computer Science and Mathematics

• Cumulative GPA: 3.46, 2005-06 school year: 4.00.Comp. Sci. GPA: 3.57, Math GPA: 3.62

• ACM Publicity Chair: 2003-2005

• Physics, Mathematics, and Computer Science Faculty Search Committees

• Division of Computer Science Student Representative, 2004-2005

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