Human Resources Administrative Assistant

DIONNE WAGGONER

*** ***** ****< Cleveland Ohio **110 C: 216-***-**** **************@***.***

EXECUTIVE PROFILE

Highly motivated, personable and results drive Human Resources professional offering over 20-years of business acumen. Proven success executing Human Resources activities, including start-ups, planning and integration resulting from business reorganization and implementation of strategic restructuring.

PROFESSIONAL EXPERIENCE

January 2020 Director of Human Resources

Xcel HealthCare Providers – Cleveland Hts., Ohio

• Strategic Planning & Project Management

• Direct personnel on-boarding, training and employee relations for all new employees

• Serves as an liaison between management and during disciplinary action and dispute resolution

• Conducts new hire orientations

• Maintain personnel records

• Review and confirm all final paid hours

• Responds to employee inquires as they arise

• Redesigned and updated job descriptions for all positions within the company

12/2016 to 7/2019 Sr. Administrative Assistant

PNC Bank – Human Resources – Cleveland, Ohio

• Managed SVP, Learning and Development Director complex and frequently changing travel arrangements and coordinating pre-planning trips.

•Created expense reports, budgets and filing systems

• Conducted research to prepare, gather and proof briefing materials, agendas and Board materials

• Developed and maintained alert system for upcoming deadlines or incoming requests, projects and events

• Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale

• Distribute company-wide announcements, book conference rooms, and coordinate catering for annual staff development forum

12/2015 to 12/2016 Administrative Assistant II

PNC Bank – Investment Strategy Services – Cleveland Ohio

• Managed an active calendar of appointments for the Regional Director of Investments, filed expenses reports, compose and prepare confidential correspondence department schedules to ensure they dad time to focus on critical, strategic issues

• Organized quarterly meetings and logistics elements scheduling preparing and the facilities organizing handouts and binders for attendees etc.

• Created and maintained a filing system for SEC (Security & Exchange Commission) documents for easy retrieval

• Maintained the utmost discretion while dealing with sensitive topics and information

12/2016 to 6/2010 Regional Marketing Coordinator

PNC Bank – Wealth Management – Atlanta Georgia

• Provided invaluable support to Regional Marketing Director, when PNC migrated to the Southeastern Region

• Acted as the liaison between senior management and administrative team to ensure seamless support

• Collaborated with Operations to develop a Business Continuity plan

EDUCATION

• 2015 - BA in Business Administration – University of Phoenix

COMPUTER SKILLS

• Microsoft Office Tools (Excel, Word, PowerPoint, Excel, Access, Outlook)

• Ariba Client Solutions Supply/Expense Software

• Genesis CRM Software, Lotus Notes

• Hyland Onbase Digital Filing/Archiving Programs

• Avaya Phone Systems, Skype

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