Customer Service Los Angeles

DAVID CERVANTES

Huntington Park, C.A. ***** *********.********@*****.*** 323-***-****

Education

National Bartender School May 2000

Employment History

The Original Pantry Café Los Angeles, CA

Server Present

Duties:

• Provide fast, friendly, and professional customer service in a fast-paced environment.

• Assist customers with questions and recommendations about the menu.

• Ability to multitask and work under pressure by maintaining a positive attitude with customers. Mama Por Dios Beverly Hills, CA

Server September 2022

• Provide exceptional customer service simultaneously with full-course meals in a high- volume, fine dining atmosphere.

• Collaborate with my team to maintain high sales and outstanding customer service during high-volume rushes.

• Managed daily operations, problem- solving various issues in fast-paced work environment. Trattoria 25 Vernon, CA

Server March 2021

• Present menus to customers and answer questions about menus items, making recommendations upon request in a 70+ seat restaurant.

• Provided exceptional service during various high-profile events.

• Memorized restaurants wine stock and the meals they should accompany, leading to daily liquor sales averaging $600.

Skills

• Bilingual (English and Spanish) verbally and written.

• Team player, problem-solver, positive attitude, determinant

• Flexible, detail-oriented, collaborative, and provides excellent customer support.

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