MITCHELL DUNCAN COLVIN
Kingman, Arizona 86409-3582
*******@*****.***
PROFESSIONAL WORK EXPERIENCE
FedEx Ground, Kingman, AZ Sept. 2016 – July 2023
Operation Coordinator
Coordinated the operation of the Outbound FedEx ground package sort.
•Preformed Van Service Audits of Contractor Vans and Trucks to ensure the tracking process of the packages was updated for accuracy and contractor accountability during the Outbound Sort
•Preformed Service Scans of Packages the contractors returned to the local FedEx Facility to provide for the accuracy of the current location of customers packages / property.
•Dispatching of line haul drivers to ensure prompt and timely delivery of outbound sorted packages to the Phoenix Hub.
•Processed damaged packages / products that required immediate attention that the contactor delivery drivers brought back to the local FedEx Facility.
•Researched undelivered products / packages with incorrect customers addresses.
•Handled customers with the delivery of personal package pick-ups.
Arizona Department of Transpiration Phoenix, AZ March 1999 – December 2015
Engineering Plans Technician II
•Preformed Van Service Audits of Contractor Vans and Trucks to ensure the tracking process of the packages was updated for accuracy and contractor accountability during the Outbound Sort
•Preformed Service Scans of Packages the contractors returned to the local FedEx Facility to provide for the accuracy of the current location of customers packages / property.
•Dispatching of line haul drivers to ensure prompt and timely delivery of outbound sorted packages to the Phoenix Hub.
•Processed damaged packages / products that required immediate attention that the contactor delivery drivers brought back to the local FedEx Facility.
•Researched undelivered products / packages with incorrect customers addresses.
•Handled customers with the delivery of personal package pick-ups.
OTHER RELATED EXPERIENCE
Full Time Engineering Assistant: Arizona Public Service.
Contract Drafting Technician: Salt River Project.
Contract Drafting Technician: Southwest Gas
Part Time Park Recreation Coordinator: City of Phoenix
Full Time Revenue Mail Clerk: Arkansas Department of Revenue
EDUCATION
Bachelor of Science Administration of Justice
Arizona State University West
Undergraduate Studies
Arizona State University
English and Mathematics Courses
Glendale Community College
Computer and Mathematics Courses
Phoenix College
Undergraduate Studies
University of Arkansas at Little Rock
Civil Drafting & Engineering Courses
Pulaski Vo Tech