Medical Assistant Records

GABRIEL ANDRES CALDAS FUENTES

Denver, Colorado 303-***-**** ********@*********.***

Skills & Abilities

Languages: Bilingual – Fluent in both Spanish and English

Leadership: Works well with others, self-starter, adaptive learner

Medical Records: HIPPA compliance

Medical Records Database

Microsoft programs: Word, Excel, PowerPoint, Outlook

Educational Experience

Bachelor of Health Care Management Metropolitan State University of Denver Expected Dec 2024

Professional Experience

Member Services Denver Health June 2017 to Present

Call Center- Take inbound calls from Medical Providers and Members

Verify Denver Health insurance coverage through QNXT program.

Assist with Medical Claims/ Maintaining Privacy and Accuracy

Coordinate medical benefits for staff.

Medical Assistant Mile High Primary Care January 2017 to June 2017

Helped medical provider by screening correctly patients

Took patient messages for doctors.

Sent refills requests to doctors.

Patient Care- EKG, Strep test, Flu test, HCG test, UA test, Blood draws

Maintained Patient Safety

Medical Assistant NextCare Urgent Care October- December 2016

Helping medical provider by screening correctly patients

Courtesy Call backs patients with appointments and lab results

Patient Care- EKG, Strep test, Flu test, HCG test, UA test, Blood draws and more

Front Desk Coordinator Community Reach Center April 2014-September 2016

Help office by doing tasks; calling clients to set up appointments with therapist or psychiatrist.

Assist customers with new appointments.

Calling clients two days before to remind them of their appointments.

Customer Service Representative Comcast October 2013-April 2014

Assisted customer by troubleshooting their phone, cable, phone and internet, billing.

Customer Service Representative Convergys May 2011- October 2013

Assisted customers with general information, pricing, tracking Domestic and International items, and submit complaints on behalf of the customer.

Multiple Languages utilized to assist postal customers.

Knowledge Operations Manager U.S Air Force June 2007- March 2010

Assisted Military coworkers with computer and email account management.

Assist in the resolution of network and E- mail issues.

Responsible for 400+ users and their system administration

Oversaw squadron equipment account valued at $55K+

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