Inventory Control Employee Relations
Resume:
Jennifer Ann Bohana
Mentor, Ohio 44060
**********@*****.***
Objective: To obtain a position that will allow me the opportunity to work alongside other professionals in creating a team atmosphere, while meeting and exceeding company and customer expectations.
Education: Cleveland State University
Undergraduate Program- did not continue
Summary: Progressive sales and management background in large national retail chains and nationally recognized financial institutions with successful experience in the following areas:
a.) Staff Supervision
- responsible for staff of 6-10 employees
- hired, trained, coached, and evaluated staff
- maintained positive employee relations
- solved problems and took corrective action per company policies
b.) Operations Management
- schedule staff for the most effective use of manpower.
c.) Inventory Control
-maintain an inventory control system for supplies and sellable products
d.) Other
- constant involvement in customer relations promoting the products we offered. Continuing education relevant to positions held
Employment: Mentor Public Schools 2014-Present
Classroom Assistant grades K-3
- teach groups in reading and math
- assist teachers with what they need help with
- recess aide for all grade levels with two other classroom assistants
- one on one with behaviorally challenged kids
Fifth Third Bank 2009-2014
Personal Banker- Consumer Accounts and Lending
- built relationships with customers based on their financial needs
- maintained consistent follow up with my book of business
- held daily morning meetings
- exceeded customer service scores year over year
- met monthly profit & loss goals year over year
KeyCorp 2008-2009
Assistant Banking Center Manager- Consumer Accounts and Lending
- oversaw the daily banking center activities
- held daily morning meetings
- coached and developed staff
- met and exceeded monthly sales goals
Prudential Financial Services 2008
Financial Representative- Consumer Insurance and Brokerage
- met monthly sales goals consistently
National City Bank 2005-2006
Personal Banker- Consumer Accounts and Lending
- met and exceeded monthly sales goals
- assisted Branch Manager in bringing in new Households
- held daily meetings with staff
- coached and developed the CSR staff
Sterling Jewelers 2002-2006
Assistant Store Manager- Sales in Fine Jewelry
- assisted customers in choosing the right diamonds for them
- assisted Store Manager in hiring and coaching sales staff
- assisted in the daily operations of the store
- met and exceeded monthly and yearly sales goals
Other: Fluent in Serbo-Croatian
Certified Diamondtologist and Gemologist
References: Available upon request
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