Administrative Assistant Customer Service

Christy Tafoya-Sanchez

*********@*****.*** 623-***-****

Work Experience ESS Paraprofessional

Legacy Traditional Schools - Avondale, AZ Aug 2017 to Present

• Supported students with personalized accommodations, extra assistance and educational assessments

• Advised case manager on student behavior or issues requiring immediate attention

• Helped students to develop good behavioral habits through positive reinforcement and engagement

• Escorted students to the restroom, cafeteria, outside on the playground and to related services.

• Provided students with personalized educational, behavioral and emotional support. Substitute Staff

Legacy Traditional Schools - Avondale, AZ Aug 2017 to 2021

• Cross trained front office substitute

• Test administrator for Azella and SAFT testing.

• Food service worker substitute.

• Assists with filing and organizing registrar CUM files.

• Assists with all morning pickup/drop off, all school events, and classroom grading Office Manager & Special Event Coordinator

Family Worship Center - Tolleson, AZ Jan 2014 to Present

• Managed a team of 250 volunteers

• Created and implemented rotating schedules for all teachers, ministers and musical teams

• Developed, organized and executed all community outreach events as well as outdoor church and camp functions

• Scheduled all meetings and special speaking engagements for the Pastor

• Responsible for all reimbursements - receiving, reviewing and processing

• Oversees all social media emails, requests and inquiries

• Ordered all supplies for all operational departments Administrative Assistant

Equity Realty Group - Avondale, AZ Jan 2014 to Dec 2016

• Sorted, organized, and maintained office records accurately.

• Coordinated and scheduled client signings

• Created, maintained, and completed client profiles

• Distributed realtor and client checks.

• Responsible for all reimbursements - receiving, reviewing and processing.

• Perform administrative support functions - customer service and reception

• Updated promotional materials to advertise new listings online and in print Administrative Assistant III

Grand Canyon University - Phoenix, AZ May 2011 to Mar 2012

• Managed a team of 10 or more student employees

• Organized and executed company projects

• Inventoried supplies and placed orders as needed - Business cards, office supplies, etc.

• Coordinate with IT, training and manager to ensure equipment and training schedule is in place for new hires.

• Oversees expense reports, travel reimbursements, and the updates of all databases.

• Perform administrative support functions - customer service and reception Administrative Assistant III for Children’s Miracle Network & Corporate Development Phoenix Children’s Hospital - Phoenix, AZ Oct 2007 to May 2011

• Organized and led tours for sponsors and corporate partners as needed.

• Designs, prepares, and distributes monthly recognition letters and materials for sponsors

• Prepares for Corporate sponsor meetings and events, covering all logistics from food service to hospital information.

• Liaison for patients/families, scheduling them for speaking engagements at meetings and events.

• Managed scheduling, supply inventory, web calendar updates, and deliveries for the office.

• Perform administrative support functions - customer service and reception Order/Reception Desk, Recording, Title Examiner

DHI Title Agency - Phoenix, AZ Sept 2001 to Sept 2006

• Researched and pulled necessary documents for examiners to research property land - (CC&R, plant maps, etc.)

• Handled farm kits and fielded calls from realtors..

• Verified, recorded and filed all legal deeds of trust

• Perform administrative support functions - customer service and reception Education High School Diploma

Moon Valley High School – Phx, Az

Skills Google Office Microsoft Office QuickBooks PowerSchool Application Title Processing Escrow Organized Accounting Detail-oriented Problem Solver Time Management Multitasking Communication Events Management Office Management Adobe Photoshop Bookkeeping Accounts Receivable Certifications and License Level One Fingerprint Clearance Card 2017- Present Azella Certified

March 2018

Food Handlers

Jan 2012

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