Customer Service Inside Sales
Resume:
Sheryl Siegel
North Ridgeville, OH *****
************@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Customer Service: Incorporate the value of customer service into all interactions with customers. Easily relate to people of all backgrounds and quickly build rapport. Excellent interpersonal skills
Sales Skills: Negotiation, Upselling, Expert Sales
Personal Strengths: Goal-oriented, reliable and dedicated to team success. Comfortable speaking with individuals and groups, proven ability to work independently
KEY SKILLS
þ Photography þAccounts Payable þ Medical Billing þ General Ledger Accounting
þ Account Reconciliation þ Balance Sheet Reconciliation þ Office Management
þ Accounts Receivable þ Exceptional Customer Service þ Journal Entries þ QuickBooks
þ Inside Sales þ Expert Sales þ Outstanding Communication þ Purchasing
PROFESSIONAL EXPERIENCE
Office Manager, Rome Marble & Granite Fabrication Co., Cleveland, OH
Accounts Payable and Receivable
Answered incoming and routed outgoing calls
Provided excellent customer service, payroll, and banking services
Assisted with design concept in prospective buyers’ homes
Completed Project Management
Managed appointment setting for installation, service, and inside sales
Completed purchasing and ordered material
Customer Service Representative, AT&T, Cleveland, OH
Assisted customers review their billing info, and plans and programs accommodating to their finances
Earned top sales and highest awards for sales and service
Excellent data entry skills
Outstanding communications
EDUCATION & LICENSES
Associate of Liberal Arts & Sciences, Lakeland Community College, Kirtland, OH
- Certified Medical Assistant
- Certified Medical Billing and Coding
Associate of Science in Accounting, The Ohio State University, Columbus, OH
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