Sales Advisor Customer Relationship

● Cross-Functional Collaboration

● Event Planning & Management

● Visual Merchandising

● Customer Relationship

Management

● Revenue Growth & Sales

Performance

● Strategic Communication

● Product Knowledge & Market

Penetration

● Market Analysis & Trend Forecasting

● Team Leadership & Training

● Client Portfolio Management

● Sales Strategy Development

● Inventory Management

Robert Murray **********@*****.*** • 760-***-**** LinkedIn • Palm Springs, CA, 92264

WDC, La Quinta, CA

Hybrid Sales Advisor

March 2024 — Present

Professional Summary:

Areas of Expertise

Accomplishments

● Drove $1.8M in annual sales of high-end fixtures by delivering tailored solutions and educational client interactions.

● Generated $150K monthly revenue by establishing strategic partnerships with industry professionals and actively engaging in local business events.

● Quickly adapted to hybrid sales role at WDC, leveraging extensive product expertise to maintain high service standards and customer satisfaction. Professional Experience

Accomplished Sales Advisor with a proven track record in developing high-value product solutions and sustaining substantial revenue growth within the luxury retail sector. Excel in building and managing robust client portfolios, leveraging exceptional product knowledge and strategic relationship-building skills to cultivate partnerships with industry professionals. Thrive in nurturing client loyalty through effective communication and follow-up strategies, consistently ensuring repeat business and referrals. Engage actively in community and industry events, fostering a wide professional network and uncovering new business opportunities. Committed to driving sales performance and customer satisfaction through insightful market analysis and trend forecasting.

Deliver comprehensive sales advice across various departments, leveraging extensive product knowledge to meet diverse customer needs. Engage in customer relationship management, driving satisfaction and repeat business through personalized service and follow-up strategies. PIRCH, Rancho Mirage, CA

Sales Advisor

2019 — 2024

Developed high-value product solutions tailored to client specifications, specializing in luxury kitchen and bathroom installations with a focus on brands like Miele and Sub-Zero.Cultivated and maintained a robust client portfolio generating $150k in monthly revenue by establishing and nurturing relationships with industry professionals, including designers and architects.Implemented strategic follow-up communication plans to maximize client retention, drive referrals, and secure repeat business.Consistently achieved $1.8M in annual sales through personalized client solutions and sustained year-over-year growth. Orox Leather, Portland, OR

Showroom Manager

2017 — 2018

Managed boutique operations, including visual merchandising, trend forecasting, and inventory oversight. Enhanced business growth by implementing client follow-up strategies and establishing customer service excellence. Trained a team of 4 sales associates in client rapport techniques, contributing to consistent daily sales increases. Made Here PDX, Portland, OR

Sales Associate

2016 — 2017

Consistently ranked as the top sales producer, demonstrating exceptional customer service skills and an aptitude for engaging with a diverse client base. Advised on product merchandising and placement strategies, enhancing store aesthetics and sales potential. NBC-Universal, Portland, OR

Production Assistant/Costumer

2011 — 2015

Facilitated production for multiple television series, including "Grimm" and "Leverage," over several seasons. Collaborated with designers on procurement and effectively managed expense reconciliations, timesheets, and petty cash. TNT Networks, Portland, OR

Production Assistant/Costumer

2009 — 2013

Managed wardrobe functions for multiple television series, ensuring seamless visual continuity across episodes. Collaborated closely with designers to purchase appropriate attire. Administered financial documents, including expense reports, timesheets, and petty cash, to maintain accurate budget tracking.

Mario's, Portland, OR

Sales Coordinator/Clientele Specialist

2008 — 2011

Spearheaded client development initiatives for a high-end fashion retailer, enhancing customer engagement through exclusive trunk shows, special events, and fundraisers. Education

Bachelor of Business Administration, University of North Carolina, Wilmington Coursework in Graphic Design, Corcoran School of Art & Pacific Northwest College of Art

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