Customer Service Administrative Assistant

Aiasha Iqbal

Sacramento, CA • 650-***-**** • ***********@*****.***

EDUCATION

Bachelor of Science- Business Administration- Accountancy California State University, Sacramento, anticipated graduation date: May 2024 Cum GPA: 3.4

Business Honors

Related Coursework: Federal Tax Procedures, Data Analysis, Intermediate Accounting, Cost Accounting SKILLS

• Proficient in Microsoft Office Suite

• Familiar with QuickBooks

• Typing Speed: 50+ WPM

EXPERIENCE

DocuSign Technician February 2024- April 2024

Carbahal & Company

• Verify the amounts of federal and state tax for individual and corporate clients.

• Send confidential tax documents for signature to appropriate email addresses.

• Maintain clear communication with partners to ensure the transmission of correct financial amounts. Customer Service Ambassador August 2022- February 2024 Admissions and Outreach Department

• Assist prospective students throughout the admission process with a friendly, positive attitude.

• Maintain accurate and detailed log of all applicants with specific circumstances regarding their admission.

• Facilitate events for future applicants to inquire information about Sacramento State’s club organizations, programs, and resources.

Assurance Intern June 2023- August 2023

Moss Adams LLP

• Participate as a member of the engagement team and assist managers with audit procedures.

• Assist managers and seniors in pre-audit planning for engagements and review procedures.

• Perform testing on selected samples with various supporting documentation given by client.

• Update binder and PBC lists for accuracy relating to prior years. Rotational Intern

Frank, Rimerman & Co. LLP June 2022- August 2022

• Rotate through the three departments of Audit and Assurance, Tax, and Advisory.

• Collaborate with fellow interns to conduct research for managers and assist with audit engagements.

• Prepare income tax returns for C Corporations, partnerships, and individuals.

• Process business transactions into appropriate records in QuickBooks. Administrative Assistant

Budget Hauling March 2022- June 2022

• Provide quick cost estimates to clients using Workiz for all moving services.

• Prepare contracts to standard for clients and ensure thorough communication.

• Create and assess invoices for accuracy in a timely manner. ORGANIZATIONS

Treasurer, Business Honors Society, CSU Sacramento Fall 2021- Spring 2022

• Calculate and maintain the club’s budget for the semester.

• Keep board spending on track according to the budget’s plan. Vice President, Muslim Women Coalition, CSU Sacramento Fall 2021- Spring 2022

• Create, promote on social media platforms, and present event agendas, flyers, and PowerPoint presentations.

• Foster a positive, friendly environment for Muslim women on campus to network with other students.

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