Customer Service Call Center
Resume:
Melissa Anglada
Multi-tasked in a variety of settings, pays close attention to detail and very efficient. Possesses strong communication skills.
Ogden, UT 84401
*****************@*****.***
I am looking for a part-time position in the evenings during the week and I am available on the weekends. I am working on being a TSA Agent.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Assistant
Systemic Formulas Inc-Ogden, UT
June 2024 to Present
Make outbound calls to Customers to answer questions about products. Accept inbound calls and take orders in SAP. Perform administrative functions as well as emailing and creating and updating documents. Customer Service Representative- Account Manager
Discover Financial Services-West Valley City, UT
August 2015 to April 2024
In-Bound calls answering questions about bill and disputing charges. On engage Star team as highest performing seller of fee based products. Business Development Representative- Administrative Assistant VLCM-Salt Lake City, UT
July 2012 to August 2015
Outbound call center agent setting appointments for demos of technical solutions for businesses. Hybrid Admin picking up unfinished work from marketing department and promoted to call center supervisor, managing 12 call reps.
Restaurant Team Member
McDonald's-Taylorsville, UT
August 2010 to May 2012
Cashier, drop fries in fryer, cook hamburger patties on grill. Restaurant Team Member
Mo' Bettahs-Tooele, UT
May 2007 to July 2010
Prep Cook if pasta, poultry, prepare sauces and bake cookies. Education
Some College in Computer Science
Stevens-Henager College-Murray - Murray, UT
2012 to 2013
Skills
• Computer skills
• Microsoft Excel
• Office experience
• Phone etiquette
• Warehouse experience
• Computer Science
• Organizational skills
• Front desk
• Communication skills
• Cash register
• Retail sales
• Hospitality
• Guest services
• English
• Cold Calling
• Linux
• Microsoft Office
• Supervising experience
• Team development
Certifications and Licenses
Food Handler Certification
Contact this candidate