Amanda Yancey
Administrative Assistant
Oklahoma City, OK 73118
***************@*****.***
Highly organized with impeccable attention to detail; supports multiple people to ensure efficient operations. Experienced with invoicing, payment transactions, and cash handling. Proven success in resolving complex customer service issues. Self-starter; able to work effectively in fast-paced environment.
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Bradford house-Oklahoma City, OK
November 2022 to Present
Greeting and developing relationships with all who call/visit Bradford House. Upsells and coordinates packages in order to customize the most enjoyable experience for guests. Manages supply, sundry inventory, check in/check out, cash register, and front desk hotel paperwork. Sales Associate
Benchmark Jewlers-Frisco, TX
March 2016 to February 2017
Opened and closed multiple store locations and kept audits of all sales and product inventory. Met and exceeded sales goals regularly.
Administrative Assistant
SYNERGY HOME CARE-Edmond, OK
2015 to 2016
Support day-to-day operations of office, greeting/directing visitors, and keeping calendar. Assist with outbound marketing. Keep detailed record of meeting minutes, action items, and other office reports. Monitor online lead generation sources and make outgoing phone calls to convert leads. Event flyer/ invite/announcement design. Coordinate all materials, catering, and services for marketing events, company events, and in-service trainings.
Patient Service Representative
INNOVATIVE HEALTHCARE SYSTEMS-Edmond, OK
2014 to 2015
Managed high volume of inbound and outbound customer calls for medical billing company. Resolved customer complaints and documented concerns. Gathered and verified customer information. Defused volatile customer situations regularly.
Education
High school diploma
Cleburne High School
Certifications and Licenses
Property and Casualty License
August 2022 to August 2025