Customer Service Representative

ZR

OBJECTIVE

Enthusiastic professional seeking a position in an environment that promotes personal growth and advancement in exchange for experience and skill.

SKILLS

Written and Oral Communication

Attention to Detail

Shift Management

Inventory Control

Proficient in Microsoft

Adaptability

ZAUNDRIA REED

1792 PORWEST WAY HAMPTON, GA 30228

TEL 972-***-****: EMAIL : ********.*@*****.***

EMPLOYMENT HISTORY

CUSTOMER SERVICE LEAD •7-11•JANUARY 2021 – PRESENT • DALLAS, TX

Managed the unload process of weekly inventory.

Ensured inventory remained stocked, safe and clean.

Handled making change and receiving customer transactions.

Overseeing crew members during designated shifts.

ASSISTANT MANAGER• MCDONALDS APRIL 2018-MAY 2021 • DALLAS, TX

Maintained weekly schedule for employees.

Assist with fulling customer orders.

Trained and cross trained employees to ensure minimal problems.

Handled the company deposits and security at the end of the workday.

CREW MEMBER•TACO BELL•JUNE 2017 – JULY 2018 • GARLAND, TX

Responsible for maintaining efficient drive-thru times.

Prepped and prepared customer orders

Maintained cleanliness of the store to company standards

EDUCATION

DIPLOMA • MAY 2014 • SKYLINE HIGH SCHOOL

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