Patient Access Representative
Resume:
J A SON
G I BSON
****************@*****.***
Lexington, KY 40517-1128
PROFESSIONAL SUMMARY
Dedicated Patient Access Representative with almost 3 years of healthcare background. Highly skilled at entering information, reviewing insurance coverage and determining financial responsibilities. Accuracy-driven when checking for full and complete patient paperwork and correct information. I absolutely LOVE training others, helping them grow & develop. My compassion, empathy and loyalty are my driving forces and inspiration!
SKILLS
• P&L (10+ years) • Micros POS (10+ years)
Software Troubleshooting (10+
years)
• Labor/Scheduling,Staffing
software-27 years
•
• Microsoft Windows (10+ years) • HIPAA Compliance
• Registration and Admissions • Registration management
• Epic software-extremely proficient • Multitasking and Organization
• Medical Billing
EXPERIENCE
Patient Access Representative, UK Healthcare, Jan 2022 - Apr 2024, Lexington, KY
Maintained compliance with HIPAA regulations to safeguard patient privacy
•
• Exercised high level of control over confidential medical information Managed daily workload efficiently while prioritizing tasks according to urgency levels
•
Collaborated with other departments to resolve any registration or scheduling issues that arose
•
Collected insurance information and scanned identification cards for accurate billing purposes
•
Supported training of new Patient Access Representatives by sharing knowledge and experience
•
• Obtained and updated patient personal and financial information. Manager, Culver's of Lexington, Apr 2018 - Sep 2021, Lexington, KY
• All facets and aspects of daily management
• Very hands-on in and proficient in every work station Interviewing, hiring, training, ongoing development, new company initiatives
•
Worked to achieve monthly bonus potential as it relates to sales increase, guest survey scores, and assigned labor goal of 22.5%.
•
General Manager, Burger Fi, Mar 2016 - Apr 2018, Lexington, KY Participated in foundational development of our Brand Identity as the first Burger Fi in the state of Kentucky through in-depth grassroots marketing, community involvement, as well as operational execution and enhancement
•
Implemented new software to our integrated systems such as Hot Schedules and Micros
•
Oversaw all initial construction start-up and franchise compliance for opening a new location on UK campus.
•
Managing Partner/Owner, Texas Roadhouse, May 2009 - Sep 2013 Worked to increase net sales growth of $90k annually, or 5.5%-9% average per period
•
Promoted and developed multiple hourly team-members into hourly/salaried managers who have gone on to great success.
•
GM/Regional Training Mgr, Logan's Roadhouse, Aug 2003 - May 2009 Developed a dozen plus team-members into hourly or salaried managers, corporate trainers that helped support and manage numerous store openings
•
Established a 'Manager Training' location in Tupelo, MS, which also saw the development and success of a dozen or more new managers for the company.
•
EDUCATION
Some College: Music Education
Mississippi State University
Music Education
Northeast Mississippi Community College
PERSONAL INFORMATION
Willing To Relocate: Lexington-Fayette, KY
CERTIFICATIONS
ServSafe, 01/01/96
REFERENCES
Available upon request
LANGUAGE
Conversational
Spanish
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