Front Desk Peer Specialist

EDGAR MORAN **********@*****.*** 347-***-****

Recovery Coach, Drug Counselor, Floor Counselor and HIV/AID Peer Educator New York, NY Vested bilingual professional with 15years experience as a group facilitator. Additional experience as a peer educator that is capable of counseling HIV/AIDS clients, accessing client’s needs, as well as, developing service plans and making appropriate referrals. A highly resourceful, self-motivated, organized individual that is excellent with multitasking and committed to adhering to HIPPA guidelines and Canon Code of Ethics. Work Experience

Operations

Create Inc - New York, NY

2021 to PRESENT

● Manages day to day activities of operations in supportive housing

● Ensures the safety and security of all residents at all times

● Monitors Front Desk and answers phone calls

● Do routine rounds and secure all exits and entrance

● Observes and records all residents and visitors in log book Personal Care Aide

Home health concepts - New York, NY

2016 to 2019

● Assisted elderly persons with disabilities with daily living activities at home or in a care facility

● Kept house clean, made beds, washed laundry and dishes as well as prepared daily meals

● Advised families and persons with disabilities on nutrition, cleanliness and household activities

Floor Counselor

Create Inc - New York, NY

2016 to 2016

● Maintained client’s records and facility log books for clients, staff and visitors

● Managed damage control and problem solving related to client’s issues

● Assisted medication monitoring and distributed clothing and hygiene products to clients

● Assisted clients with behavior modification and motivational engagement

● Maintained all patient-privacy and confidentiality rights in compliance with HIPAA EDGAR MORAN **********@*****.*** 347-***-****

Engagement Specialist

Upper Manhattan Mental Health Center - New York, NY 2014 to 2016

• Verified patient records and update any changes, confirm medical insurance

• Interviewed potential clients for health services

• Scheduled and confirmed appointments for patients

• Informed members of the community of services offered at the facility Outreach Worker

REBUILD People - New York, NY

2012 to 2013

• Educated potential participants on available services and process to engage in the program

• Assess clients needs and develop service plans and referrals

• Conducted field outreach while providing employment coaching services

• Facilitated classes in mock interviewing and Aggression Replacement Training Education

GED in State of New York

Hostos Community College - Bronx, NY

2015

Skills

Crisis Intervention - Group Therapy - Information Security - Behavioral Therapy Cognitive Behavioral Therapy - Conflict Management - Case Management - Crisis Management - Motivational Interviewing - Meeting Facilitation - Addiction Counseling - Intake Experience - Behavioral Management - Peer Recovery Coaching - Peer Support/Advocacy Certifications

CASAC-T November 2015 – TO - PRESENT

CRPA Certified Recovery Peer Advocate Provisional - January 2022 Peer Specialist Certified Peer Specialist – March 2022 HIV/AIDS Certified Peer Education Training – April 2007

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