Customer Service Data Entry

Yolanda Wilson

Experienced Customer Service Associate

with a background in Sales and Data Entry

Seeking a Customer Service Associate position to

leverage my skills in customer interaction, sales, and data entry. I bring a track record of providing

enthusiastic service, assisting clients, and managing payment transactions.

************@*****.***

762-***-****

Greensboro, GA

Work Experience

Design Consultant

Btella Maria Inc

March 2021 - April 2024 • Greensboro

Provided enthusiastic service to the public, demonstrating excellent customer service skills. Assisted clients with tile and countertop selections for home remodel and new construction, showcasing my ability to guide and support customers. Composed and managed sales transactions, highlighting my sales and data entry skills. Spa Retail Supervisor

Ritz Carlton

May 2009 - January 2022 • Greensboro

Managed, merchandised, and ordered products for purchase by Spa and Hotel guests, ensuring excellent customer service. Educated customers on the use of facial products sold in Spa Boutique, enhancing their shopping experience. Conducted monthly inventory, demonstrating attention to detail and organizational skills. Advocate

Greene County Family Violence Council

January 2000 - December 2002 • Greensboro

Managed intake of Domestic Violence Clients, demonstrating my ability to handle sensitive situations with tact and professionalism. Wrote and presented to County Judges TPO for 5 surrounding counties, showcasing my presentation and communication skills. Assisted with fundraisers for the shelter, demonstrating my dedication and teamwork skills. Assisted with presentations, further highlighting my presentation skills. Education

Ashford University

Incomplete Associates

2010 • Dublin

Pursued a degree at Ashford University, demonstrating commitment to continuous learning and development. Booker T Washington High

High School, General Diploma

December 1976 • Norfolk, VA

Earned a General Diploma at Booker T Washington High, showcasing my dedication to education. Skills

Working Independently Customer Service Enthusiastic Tactful Answer Questions Local Law Data Entry Presentations Payment Transactions Answering Questions Dedicated Sales Local Law Knowledge Assisting Clients Intuitive Assisted Conscientious New Construction