Human Resources Business Partner
Resume:
Keith McCloud
Orlando, FL, 32804 • 407-***-****
Summary
Human Resources Business Partner
Results-driven and accomplished professional with extensive experience in all facets of HR operations.
Recognized for implementing process improvement initiatives, identifying areas of enhancement, and meeting organizational objectives. Track record of managing accounting, payroll, and human resources development procedures. Demonstrated ability to supervise all hiring and recruitment processes while adhering to all laws and company standards. Resourceful at identifying root cause of issues and translate complex processes into clear, understandable, and actionable steps. Skilled at conducting program analysis to determine program effectiveness, identify potential problems, and establish courses of action necessary to enhance program effectiveness. Expert at formulating and executing innovative strategies to streamline routine functions and foster productive working environment. Excel at building, training, and mentoring cross-functional teams to achieve anticipated outcomes.
Areas of Expertise
•Human Resources Operations
•Policy Implementation
•Regulatory Compliance
•Team Training & Development
•Strategic Planning & Analysis
•Problem & Conflict Resolution
•New Talent Acquisition
•Staff Performance Assessment
•Excellent Communication
Technical Proficiencies
Excel, Access, ADP, Kronos, Lawson, Mass500, Oracle, Paychex, PeopleSoft, PowerPoint, Taleo, Timberline, Word, WordPerfect, Windows XP
Career Experience
Dir. Of HR Business Partner, Hilton Grand Vacation / Diamond Resorts International, Orlando, FL 2010 – Present
Oversee HR strategic efforts such as labor management and succession planning. Utilize in-depth knowledge of policies and procedures, EEO, and affirmative action for employer, employees, and applicants while executing routine operations. Build strategic partnerships with all management and retain seamless workflow.
●Supervised HR generalist functions and delivered support in recruiting and completing worker’s comp.
●Maintained continuous work processing by timely resolving employee relations issues.
Director of HR Business Partner & Payroll, Celebrity Resorts Management Service, Orlando, FL 2007 – 2010
Monitored HR generalist functions, FMLA / ADA, worker’s comp., and all recruiting efforts. Prepared procedurally accurate payroll for 1K employees. Oversaw benefits department, including benefits strategies and vendor relationships management. Conducted processes evaluations for all employees. Analyzed and forecasted property management job market. Created all compensation pay scales for each position.
●Suggested innovative solutions to senior management on prompt issues.
●Spearheaded high-volume human resources department while ensuring zero inconsistencies.
Additional Experience:
VP Human Resources Business Partner & Finance, Property Asset Management, Sanford, FL
Corporate Accounting Manager, Orange Lake Country Club - Timeshare, Orlando, FL
Human Resources & Payroll Manager, Orange Lake Country Club - Timeshare, Orlando, FL
Human Resource Manager & Recruiting Manager, Howard Johnson’s, Kissimmee, FL
Education
Society for Human Resource Management Certificate – SHRM-CP
Master’s degree in Human Resources Development
Webster Univ., Orlando, FL
Master’s degree in Hospitality Management
University of Alabama, Tuscaloosa, AL
Bachelor’s degree in Finance
Florida Southern, Orlando, FL
Bachelor’s degree in Human Resources Management
Florida Southern, Orlando, FL
Associate of Science in Computer Information Systems
Polk Community College, Winter Haven, FL
Affiliations
Society for Human Resource Management (SHRM) – Member – Present
(SHRM) A-Team / Government Legal Affairs - Present
Greater Orlando Society of Human Resources Management (GOSHRM) – Present
The Society of Industrial and Organizational Psychology (SIOP) - Present
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