Software Development It Director
Resume:
Juan Glover
IT Director of Software Development and Engineering
Jacksonville, FL 32256
********@*********.***
Career Summary:
Dynamic and results-oriented IT Director of Software Development with over 30 years of experience delivering high-quality solutions in diverse industries. Adept at leading remote teams, implementing process improvements, and driving innovation to achieve organizational goals. Professional Experience:
IT Director of Software Development
Stabilify LLC - Coral Gables, FL
March 2022 to February 2024
Directed software development initiatives for a technology-driven company focused on improving the health and welfare of children.
Reported directly to the President/CEO and Chief Technology OƯicers, providing strategic leadership to remote teams developing solutions on the Microsoft Dynamics 365 platform.
Spearheaded the adoption of SAFE Agile Methodology, resulting in streamlined workflows and improved project outcomes.
Fostered strong client relationships, facilitating clear communication and understanding of requirements.
Mentored and provided leadership to IT teams, ensuring high performance and alignment with organizational objectives.
Information Technology Manager – Robotics and Test Data Management Guidewell Health Florida Blue - Jacksonville, FL
December 2006 to July 2022
Led test data management and robotic automation teams, driving initiatives to ensure data privacy, integrity, and business solution delivery.
Developed enterprise strategies for test data procurement and RPA/RDA automation, resulting in significant cost savings and operational eƯiciencies.
Managed vendor relationships and facilitated cross-functional collaboration to support business objectives.
Ensured compliance with corporate mandates and regulatory requirements, including Safe Agile implementation.
Lead Developer of Automation (Robotics)
Blue Cross Blue Shield of Florida - Jacksonville, FL October 2005 to December 2006
Provided technical direction and guidance to a team of robot automation developers, leveraging AGILE methodologies to deliver innovative solutions.
Achieved $3M+ in cost savings and cost avoidance through automation initiatives.
Collaborated closely with business partners to develop and implement RPA/RDA solutions, focusing on process optimization and eƯiciency.
Sr. Development Manager - Six Sigma Black Belt in Benefits Administration J. Glover 3/4/2024
CitiStreet LLC - Jacksonville, FL
June 1999 to June 2005
Served as a Six Sigma Black Belt, leading corporate-level improvements and achieving a 99% quality rating for application development and production support.
Managed end-to-end performance management, annual compensations, and staƯing capacity planning.
Provided leadership in SDLC methodologies, fostering a culture of continuous improvement and innovation.
Director of Information Technology - Generic Pharmaceuticals HMS Sales and Marketing - Jacksonville, FL
October 1993 to December 1997
Provided leadership in SDLC methodologies, fostering a culture of continuous improvement and innovation.
Conceptualized, developed, and executed innovative technology solutions to bolster the company's operations, aligning with its overarching business plan and strategy.
Crafted compelling business cases advocating for the expansion of our technology infrastructure, meticulously tracking Return on Investment (ROI) and conducting comprehensive cost-savings analyses, managing a budget exceeding $4 million.
Orchestrated and supervised a cross-functional team comprising in-house technology professionals, external consultants, and vendors, guiding them through the successful execution of a company-wide network upgrade and the customization and implementation of an ERP software suite.
Recognized as "Employee of the Year" for exemplary leadership and contributions to the successful completion of the network upgrade and ERP software deployment.
Oversaw the deployment of robust IT controls, encompassing the formulation and implementation of comprehensive policies, procedures, and risk assessment frameworks, ensuring adherence to regulatory standards and industry best practices.
Facilitated seamless integration of IT systems for field sales teams, optimizing their eƯiciency and eƯectiveness in the marketplace.
Directed all aspects of the IT workforce, from recruitment and selection to training, supervision, and performance evaluation, fostering a culture of excellence and continuous improvement within the IT department.
Assembled and led a skilled team of network and software development technicians, nurturing their professional growth and ensuring alignment with organizational objectives. J. Glover 3/4/2024
Education:
FCCJ College - Jacksonville, FL (1995) - Associate Degree in Computer Programming (Mainframe)
FTC College - Jacksonville, FL (1990) - Technical Diploma in Computer Applications Specialist Technical Skills:
Programming Languages & Frameworks:
MVC, .Net, C#, ASP.NET, APIs, PowerBuilder (v3-10), VB, VBA, Java, JavaScript, Python, Node.js, Ruby on Rails, Angular, CSS, Struts, HTML, HTML5, XML, RESTful API Database Technologies:
T-SQL, SSIS, SSRS, MS SQL Server 2005 & 2008, Oracle 7.x, Sybase 11/12, ODBC, No-SQL, MongoDB
Development Tools & Platforms:
Crystal Reports, PowerTools, PFC, Team Foundation
Server, Subversion, Clear Case, SharePoint 2007/2010, Nintex Workflow, Control Point, InfoPath
MS Project, MS OƯice, Jira, Rally
Other Tools & Technologies:
Apache Hadoop 2.7.3, BEA Weblogic
WAR/EAR Files, Nintex Workflow
Requisite Pro, Intersolv PVCS, IBM Mulesoft
Methodologies & Quality Assurance:
Agile (SAFE Agile, AGILE), RUP, DevOps, CI/CD
Six Sigma (FMEA, VOC, VOB, DPMO, Pareto, Histograms, Run Charts, Control Charts), SDLC
Cloud & DevOps:
AWS, Azure Cloud, IBM Infosphere Optim, IBM
Information Analyzer, CI/CD, DevOps
Business Intelligence & Analytics:
Power BI DAX, Spotfire, Data analysis techniques
Operating Systems & Infrastructure:
Windows NT, Unix, WinNT, Novell 3.12, HP ALM, Putty, Erwin, Toad
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