Darren Andrews
Temple hills MD
****************@*****.***
To obtain a challenging position that will utilize my education and professional skills with an opportunity for advancement. Work Experience
Overnight Stocking
04/2022 to Present
Mcdonalds
Washington Dc
Connect with customers to ensure they have a positive experience
" Help customers order their favorite McDonald's meals
" Greet customers with a smile
" Take accurate orders
" Prepare all of McDonald's World Famous food
" Ensure items are well stocked
" Partner with other Crew and Managers to meet goals and have fun
" Keep the restaurant looking fantastic
Stocker- Part time
08/2019 to 02/2020
Kmart
Takoma Park Maryland
Completed Online orders that are ready for pick-up by customers
Ensured that the sales floor stays well supplied and looks presentable
Rotated and faced products
Assisted customers in finding products on the sales floor
Assisted in designing and setting up visual displays and designs on shelves, counters or tables in a bid to attract customers
Took inventory of present items and examine shelves to determine which items need to be replenished Administrative Assistant
02/2020 to Present
Metropolitan Cleaning and Maintenance
Washington DC
Welcomed visitors and directed them to the relevant office/personnel.
Carried out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.
Coordinated and managed appointments, meetings, and the conference room schedule to prevent duplicate bookings.
Performed bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking. Maintained general office files,
including job files, vendor files, and other files related to the company s operations.
Purchased office supplies, equipment, and furniture.
Oversee the maintenance of office facilities and equipment. Perform other relevant duties when needed. Sales Associate
09/2021 to 02/2022
Potbelly
Laurel Maryland
Greet guests and answer any questions
Promote products and menu items
Handle and process customer payments
Issue receipts and refunds as necessary
Handle and resolve customer complaints
Maintain a clean and tidy counter area
Restock items needed for the counter area
Concierge
04/2022 to 08/2022
Crystal Towers
Alexandria VA
Greeting guests/customers
Manage guest/customer complaints
Taking messages
Managing mail, luggage, and deliveries
Perform basic administrative/secretarial/reception duties Running errands to assist guests
Arranging transportation upon visitor request
Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation
Managing customer/guest requests for housekeeping and/or maintenance Early Child Care
04/2023 to 09/2023
Daycare volunteer
Maryland
" Providing support for the childcare teacher.
" Monitoring and supervising the children constantly.
" Assisting the childcare teacher in maintaining a safe and positive environment. " Cultivating relationships with children, parents, and guardians.
" Alerting the childcare teacher to emergencies.
" Preparing and serving meals and snacks.
" Greeting parents and addressing children by their name.
" Adhering to procedures in preparing a bottle or changing a diaper. Customer Service Representative (Seasonal)
11/2023 to 02/2024
Ups
Waldorf Maryland
" Ensuring that customers are satisfied with products or services
" Following up with clients or customers to check that they re still satisfied with any purchases " Letting customers or clients know about additional products or services
" Determining the quickest, most effective ways to answer a client s or customer s questions " Escalating queries and concerns
" Troubleshooting common issues with a product or service
" Working with a team of CSRs and other departments to find appropriate solutions Skills
Education