Customer Service Representative
Resume:
Amariona Smith
Saginaw, MI *****
**************@******.***
I try my best to succeed at any task thrown my way. I am dedicated, prepared to learn new things, and don’t let anything hold me back from getting the job done. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Faneuil - Saginaw, MI
September 2023 to April 2024
Assisting Customers With Insurance Help, Claims, Authorization, and much more customers call if they’re having trouble with the company and i try my best to use communication skills to resolve their problems Customer Service Rep (Work from Home)
Blue Cross Blue Shield - Saginaw, MI
March 2023 to September 2023
taking inbound calls and making out bound calls to assist customers with their health plan, benefits, and information regarding their account.
Home Health Aide
Frontpoint Health - Dallas, TX
January 2023 to July 2023
Assisting patients with basic needs, cleaning up behind them Member Services Representative
Conduent work from home - Dallas, TX
July 2022 to July 2023
using communication skills to assist customers with navigating there health insurance portal, working in an high call volume environment.
Package Handler/Sorter
Amazon Warehouse - Dallas, TX
March 2022 to July 2022
loading and sorting packages off the conveyer into trucks, custodian work, Crew Member
Wendy's - Dallas, TX
May 2019 to April 2022
Taking orders, customer service, kitchen duties.
Caregiver
MSC - Dallas, TX
March 2021 to August 2021
assisting elderly to live
a more comfortable life
Kroger Associate
Kroger - Dallas, TX
January 2020 to December 2020
Assist customers with grocery orders, handing it to them Paid Intern
Dorothy Hyde law office - Dallas, TX
May 2019 to August 2019
making out bounds calls, using windows for billing inquires, filing papers, appointment setting. Education
High school diploma
David W Carter High School - Dallas, TX
August 2017 to June 2021
Skills
• Microsoft Windows Server (Less than 1 year)
• Food Preparation
• Cooking
• Childcare
• Cashiering
• Home Care
• Customer service (3 years)
• Cash Handling
• Laundry
• Cleaning Experience
• Caregiving
• Babysitting
• Communication skills
• Sales
• English
• Customer service
• Sales
• Customer service
• Typing
• Childcare
• Cash register
• Cash handling
• Windows
• Kitchen experience
• Organizational skills
• Cooking
• Assisted living
• First aid
• Dementia care
• Guest services
Certifications and Licenses
CPR Certification
September 2023 to September 2024
completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association
Heartsaver First Aid CPR AED Program.
Driver's License
Contact this candidate