Customer Service Warehouse Associate
Resume:
JOSHUA VERA ******.******@*****.***
DOB January 28, 1998
Objective I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.
Education
Experience
Skills Proficient in maintaining and repairing weapons and artillery systems. Knowledge of safety procedures and regulations.
Ability to read and interpret technical manuals and schematics. U.S. Army
Small Arms and Artillery Repairer
-Conducted routine maintenance and repairs on weapons and artillery systems.
-Diagnosed and repaired weapon malfunctions
-Trained new technicians on equipment and maintenance procedures.
-Conducted preventative maintenance on weapons and artillery systems
-Performed repairs on electrical, mechanical, and hydraulic systems. 2016 - 2020
Amentum
Small Arms and Artillery Technician
Fix various system components on the M119 and M777 howitzer.Troubleshoot causes of failure for various components of a howitzer.Disassemble,inspect, and report damaged or worn parts on a howitzer to the supervisor. Properly diagnose issues and patterns of failure on a howitzer and replace or rebuild components. Trained two of my peers to troubleshoot, use specialized tools/equipment, use torque specs and repair or replace parts in accordance to the technical manual.Can inventory parts and keep track of what is used and how much. Fix and figure out causes of failure on small arms as well. Report issues and a solution to the isse to the supervisor and perform function check on the weapon system to the supervisor to ensure weapon is safe to fire. 2020 - 2021
Amazon
Warehouse Associate
Sort products in bins. Communicate issues with supervisor. Work in a fast pace environment. Problem solve damaged products. Work in a team to meet end of shift deadlines.
2022 - 2022
BestBuy
TV Delivery and Installation
-Delivered and installed TVs, home theater systems, and other electronics to customers' homes.
-Conducted on site assessment to determine the best installation method.
-Communicated with customers to ensure their needs were met
-Maintained accurate records of inventory and installation activities
-Trained new technicians on installation procedures and customer service practices
-Diagnosed and resolved equipment malfunctions
-Educated customers on equipment usage.
-Coordinated with customer service to resolve equipment issues and to ensure customer is satisfied with solutions proposed.
2022 - 2024
Alhambra High School
High School
2016 —
U.S. Army Ordnance School
Small Arms and Artillery Repairer
2017 —
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Ability to troubleshoot and diagnose problems with equipment. Excellent communication and interpersonal skills.
Ability to work independently or as part of a team. Strong organizational and time management skills.
Excellent communication and customer service skills. Ability to take charge, establish a goal and accomplish it. Reference Jason Coward - Maintenance Supervisor
U.S. Army
********@*******.***
Romeo Coston - Team Lead
Amentum
*******@*****.***
Dean Tourtellotte - Weapon Technician
U.S Army
************@*****.***
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